Referral Coordinator

Referral Coordinator at DoveLewis ER + Specialty Hospital

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Referral Coordinator

• Portland, OR
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• Client Experience Team
• $22.00 - $24.00 / hr
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• Referral Coordinator
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DoveLewis Veterinary Emergency and Specialty Hospital is hiring a full-time Referral Coordinator to join our Client Experience Team. If you are detail-oriented and have a genuine love of and respect for all animals, we would love to hear from you!

About This Position:

As a Referral Coordinator you will act as a liaison between pet owners, referring veterinarians (rDVMs), and DoveLewis' Specialty departments. You will be tasked with coordinating appointments, managing medical record communications, and supporting a seamless client experience from check-in to discharge. Our ideal candidate will have strong communication skills, an eye for detail and organization and, above all, a genuine love of animals and an appreciation for the human-animal bond.

Wage Range: 22-24 hourly depending on experience, education, and certification.

Schedule: This position is anticipated to be Monday - Friday, 40 hours per week. As you will be working in conjunction with our Specialty departments, the hours will closely align with standard daytime business hours.

What are we looking for in a candidate?

• High school diploma or GED required
• Minimum 1 year of experience in a fast-paced administrative, receptionist, or client service role
• At least 6 months of experience in an emergency or specialty veterinary setting
• Prior experience using veterinary practice management software required
• Veterinary assistant experience is a plus
• Any suitable combination of experience or education may substitute for the above.

What you can look forward to at DoveLewis:

• Advancing your emergency and critical care skillset at a teaching hospital dedicated to the growth of our employees.

• Equitable Health Benefits including

• Medical

• Dental

• Vision

• $0 mental health copays

• preventative care

• LGBTQIA-friendly providers

• options for families

• Life Insurance

• Flexible Spending Account (medical and dependent care)

• Paid vacation and sick time

• Holiday pay

• Bereavement leave, including time off when a pet family member passes away

• 403(b) retirement account with free financial advising available

• Student debt repayment assistance for all employees

• As part of a nonprofit with community-focused services your work makes a difference to the animal-loving community and to individual pet owners on a daily basis.

How to apply:

To be considered, you must complete the online application and upload a resume. Resumes received without a completed online application will not be considered.

DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug and background screening required.

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