Referral and Scheduling Coordinator

CenterWell Senior Primary Care

Corpus Christi, TX

JOB DETAILS
SALARY
$39,000–$49,400 Per Year
SKILLS
Administrative Skills, Affirmative Action, Current Procedural Terminology (CPT), Customer Support/Service, Electronic Medical Records, English Language, Healthcare, Healthcare Providers, Healthcare Quality, Home Care, Hospice Care, ICD-10, Incentive Programs, Insurance, Medical Office, Medical Terminology, Medical Treatment, Medicare, Multilingual, Operational Support, Organizational Skills, Patient Education, Patient Registration, Pharmacy, Preventive Medicine, Primary Care, Quality Metrics, Rehabilitation Act, Requirements Validation/Verification, Retail, Spanish Language
LOCATION
Corpus Christi, TX
POSTED
2 days ago
Join Our Caring Community

The Referral and Scheduling Coordinator 1 schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral and Scheduling Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments.

Location: Conviva Senior Primary Care office located at 4254 S. Alameda St., Corpus Christi, TX 78412

You will be reporting to Supervisor, Medical Referrals

Job Responsibilities

  • Gather and communicate all relative information and preparation instructions to patient and referring providers.
  • Your decisions limit defined parameters around work expectations, quality standards, priorities, and timing, and supervisors and establish guidelines with minimal opportunity for deviation.

Required Qualifications

  • 2 years of hands-on healthcare experience in a clinical setting within the Medicare population
  • Proficient in medical terminology
  • Referral experience
  • Insurance portal knowledge
  • Experience with Electronic Medical Records
  • We consider this role patient facing and runs the Tuberculosis (TB) screening program. If selected for this role, we will require you to undergo TB screening.

Other Qualifications

  • Bilingual English/Spanish
  • Knowledge of ICD 10 and CPT coding

Humana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number if we do not already have it on file. Humana will send an email from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Interview Format – HireVue

As part of our hiring process for this opportunity, we will use interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.

Scheduled Weekly Hours: 40

Pay Range: $39,000 - $49,400 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.

About the Company

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CenterWell Senior Primary Care