Definitions
The position will maintain management and oversight of efficient processing for incoming and outgoing practice referrals, while overseeing all facets of surgery scheduling and prepayments plans for the practice.
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: One year of related experience. Requires a working knowledge of standard practices and procedures.
Licenses and Certifications
NONE REQUIRED
Qualifications
High School Graduate or GED
Medical Assistant Certification, preferred
At least one year of experience is required
Ability to manage multiple tasks and prioritize appropriately
Highly organized and proficient in computer systems, such as Microsoft Office and Medical Record software
Ability to communicate thoroughly, with positivity to team, while elevate appropriately to leadership
Demonstrates excellent customer service and patient de-escalation skills
Demonstrates an ability to teach and hold team members accountable to excellent customer service skills.