The Associate Branch Manager III oversees a team of Member Service Specialists to deliver exceptional member experiences.
They supervise daily branch operations, ensure compliance with policies, and handle escalated member issues.
Responsibilities include staff training, scheduling, supporting branch strategies, assisting with HR processes, and promoting services.
They collaborate with internal departments, maintain operational and security standards, and support marketing efforts.
The role requires a high school diploma or equivalent, with at least 3 years of supervisory experience in retail or financial services.
Skills include leadership, communication, knowledge of banking technology, and regulatory compliance.
Physical requirements involve frequent movement, prolonged sitting or standing, and occasional lifting.
No licenses or certifications are required.