Certified Pharmacy Technician (CPhT), Communication Skills, Customer Support/Service, Data Entry, HIPAA (Health Insurance Portability and Accountability Act), High School Diploma, Leadership, Maintain Compliance, Medical Records, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Netlog, Pharmacy, Prescription Drugs, Prescription Filling, Presentation/Verbal Skills, Problem Solving Skills, Quality Assurance, Quality Metrics, Regulations, Standard Operating Procedures (SOP), Technical Analysis, Technical Writing, Writing Skills
LOCATION
Des Moines, IA
POSTED
18 days ago
Additional Considerations (if any):
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Process prescription orders from RedBox Rx providers and assist customers with visit and treatment related inquiries.
Reporting Relations
Accountable and Reports to: President, RedBox Rx; Pharmacy Manager, RedBox Rx; Pharmacists
Positions that Report to you: None
Primary Duties and Responsibilities
Assists RedBox Rx customers via phone and email.
Creates new patient profiles for patients.
Performs prescription data entry.
Secondary Duties and Responsibilities
Works with co-workers as a team to ensure strict adherence to standard operating procedures and facility policies.
Performs other related job duties and special projects as required.
Handles inquiries that do not require a pharmacist's expertise and judgment.
Assists in adherence to quality assurance standards.
Adheres to all statutes and regulations pertaining to a pharmacy technician.
Reports to work when scheduled and works expected number of hours.
Education and Experience
High school diploma or equivalent.
Certified as a licensed technician through a certified national program and maintains continuing education requirements to keep license active.
Previous experience as a pharmacy technician or pharmacy clerk is preferred.
Physical Requirements
Visual requirements include: ability to see detail at near and far range with or without correction.
Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
Must be able to perform the following physical activities: Stooping, kneeling, crouching, standing, reaching, lifting, grasping, talking, hearing, and repetitive motions.
Knowledge, Skills, Abilities and Worker Characteristics
Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
Strong leadership skills; ability to assist other members of the department.
Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.
Excellent verbal and written communication skills
Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations
Ability to work in a fast paced environment, assisting in the preparation of accurate prescriptions.
Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data.
Working Conditions
This position frequently involves a fast work pace in an office setting. Must be able to handle multiple tasks on a daily basis.
Equipment Used to Perform Job
Operating software, Excel, Word, Outlook, and PowerPoint
Confidentiality
Maintains the confidentiality of the customer's private medical information according to the HIPAA act.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.