With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.
A Certified Great Place to Work®
Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey:
96% feel good about how we support the community
94% are proud to tell others they work at the USO
92% say their work has special meaning—it’s not “just a job”
91% felt welcomed from day one
Over 88% agree all employees are treated fairly, regardless of race or gender
The Recruiter is responsible for full-cycle recruitment of quality USO staff.
Principal Duties and Responsibilities (*Essential Duties)
Serve as recruiting point-of-contact for assigned corporate-level roles and at least one designated geographic region. Manage all recruitment related activity including but not limited to identifying hiring needs, communication with internal and external stakeholders, scheduling, logistics, post-interview feedback, documentation, selection, negotiation and on-boarding for all job opportunities within assigned area.*
Review and track candidate applications/resumes and responses for appropriateness of skills, experience and knowledge in relation to position requirements. Conduct behavioral-based interviews and recommend candidates for selection and/or additional interviews. Advise hiring managers regarding candidate skill sets and salary requirements, making adjustments where needed for optimum hiring decisions. Extend offers of employment to selected candidates.*
Ensure all pre-hire processes and documentation including but not limited to interview feedback documentation, background check and references, equipment and facility/office requests and other forms are completed in a timely manner.*
Assist with development and implementation of new and existing staffing strategies, plans, activities and programs to identify and source qualified employees. Recommend strategies and approaches for targeting high-quality and passive candidates. Identify and develop new sources for hard-to-fill positions.
Act as a strategic business partner as it relates to workforce planning, effective utilization of workforce analytics, use of social media and employer branding, training, and communication of recruitment measurement and activities.
Coordinate USO participation at job fairs and employment events. Manage internship program.*
Utilize and maintain Applicant Tracking System. Produce and monitor reports, identifying recruitment results and trends.*
Other duties as assigned.
Job Specifications
Bachelor’s Degree in HR or related field.
3-5 years progressively responsible work experience recruiting for a small or mid-sized HR department. Relevant experience in a military, not-for-profit, multicultural and/or global organization preferred.
General knowledge of Federal and State employment regulations.
Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
Proficiency using computers and electronics equipment. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite and recruitment technologies. Demonstrated proficiency with Clear Company preferred.
Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.
Ability to achieve desired results while working collaboratively in a team environment.
Ability to perform basic business/accounting functions including project management and budget reconciliation.
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
Must be a strong advocate of the USO’s mission.
Details
This position is located in Arlington, VA. Preference will be given to local candidates within commuting distance to the location.
Resume and cover letter are required for full consideration.
Background check – education, criminal and driving required.
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
If that’s not enough to convince you, here are some direct quotes from employees:
The organization truly cares about the people who work here.
There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.