Recreation Attendant

Department:      Guest Services

Direct Report:   Guest Services & Recreation Supervisor

Purpose:           The Recreation Attendant is responsible for creating memorable guest experiences by managing beach, pool, fitness, and activity areas.

OVERVIEW:

An elegant coastal escape with a laid-back spirit, The Sanderling, located in Duck, North Carolina, is the region’s only full-service resort. With its unparalleled views of the Currituck Sound and the Atlantic Seaboard, the completely revitalized property is the new gold standard for Outer Banks vacationing. From its sophisticated redesigned guest rooms, suites and residences to its casual and elevated restaurants, wellness facilities and awe-inspiring grounds, The Sanderling offers guests more ways to relax and reconnect than ever before.

The Recreation Attendant ensures clean, safe, and welcoming outdoor and activity spaces by setting up equipment, monitoring outdoor areas, providing towels, and promoting resort activities.

JOB SUMMARY:   

• Responsible for greeting and engaging with resort guests in and around the pool, beach, and all outside areas
• Maintains organization and cleanliness of all recreation equipment and supplies as well as pool as beach furniture
• Supplies guests with water bottles
• Assists guests with their beach belongings
• Clears sand from beach overpasses and sweeps deck and pool areas
• Clears trash from recreation and pool areas
• Assists with delivery of items per guest requests (towels, toothpaste, amenities, etc.)
• Assists with the washing, drying, folding and replenishing of beach towels

ESSENTIAL FUNCTIONS OF THE JOB:

• Ability to remain standing for up to 10 hours
• Ability to move up and down stairs
• Ability to move quickly based on guest needs
• Ability to work outdoors in varied weather conditions
• Ability to communicate and exchange information effectively
• Ability to lift 50+ pounds regularly
• Ability to complete a satisfactory background check
• Ability to work evenings, weekends, and holidays as business requires

TECHNOLOGY AND EQUIPMENT USED:

• Radio / Walkie Talkies
• Golf Cart
• Sports Equipment
• Cleaning Supplies
• Leaf Blower
• Power Washer
• Basic Outdoor Grounds Equipment

WORKING ENVIRONMENT:

• Work will primarily take place outside in a hotel resort environment

KEY SKILLS & EXPERIENCE REQUIRED:

• Professional appearance and demeanor required
• Excellent customer service and communications skills
• Flexibility to work evenings, weekends, and holidays as business requires
• Ability to work under pressure, multi-task, and stay focused while maintaining hospitality

No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel.  The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager.  The items listed above are a summary of the major responsibilities of the position that must be met by an employee to successfully perform the essential functions of the position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.