Records Specialist I/II

Records Specialist I/II

Salary

$46,343.00 - $66,408.00 Annually

Location

Redlands, CA

Job Type

Full Time

Job Number

02141

Department

Police

Opening Date

07/22/2026

Closing Date

8/5/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

$7,500 HIRING INCENTIVE

PAYMENT SCHEDULE

$3,000 paid at the time of hire

$3,000 at successful completion of probation

$1,500 at end of two years of employment

Under supervision performs responsible, specialized clerical and computer data entry work in the preparation and maintenance of sensitive and confidential police records. Provides exceptional customer service to internal and external customers via phone or in person in a fast paced administrative environment.

Distinguishing Characteristics:

Records Specialist I:

This is the entry level in the class series. Positions at this level usually perform most of the duties required of the positions at the II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and must adhere to the established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

Records Specialist II:

This is the full journey level in the class series. Positions at this level are distinguished from the I level by the performance of the full range of duties as assigned, working independently and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. May exercise technical and functional supervision over lower level staff. Positions in this class series are flexibly staffed and positions at the II level are normally filled by advancement from the I level requiring three years of experience, successful performance, budget availability, and management recommendation. When filled from the outside, the employee is required to have prior related experience which allows the employee to meet the qualification standards for the II level.

Examples of Duties

Examples of duties may include, but are not limited to, the following:

• Receive, organize, and file a variety of law enforcement documents including accident, crime, and arrest reports, citations, and related police files. Process documents in accordance with established procedures and distribute reports and related information to the public or external agencies while ensuring compliance with applicable laws and regulations.
• Accept fees for services at the counter and issue receipts accurately.
• Conduct monthly validation reviews to for accuracy and compliance.
• Serve as Court Liaison by preparing document packages for court bookings and filings; coordinate officer appearances at hearings based on schedules and availability.
• Review traffic citations for accuracy, correcting appearance dates, violations, court locations, and issue dates as needed; enter accident reports into the records management system; prepare, copy, distribute, and file traffic complaints and citations.
• Schedule and process registrants, including fingerprinting when required.
• Accept subpoenas during lobby hours and manage subpoena requests per direction from the Records Supervisor.
• Process pre-employment background screenings.
• Fulfill discovery requests from the District Attorney's Office, as well as requests from allied agencies, and legal representatives, ensuring timely and accurate delivery of records.
• Answer phones and perform clerical duties including typing, proofreading, filing, coding, checking, and recording information on records.
• Code and tabulate statistical data and compile crime reports for submission to agencies such as the Department of Justice and FBI.
• May perform matron duties as needed.
• Assist the public at the front counter and/or by phone and enter service calls when applicable.
• Perform related duties and responsibilities as assigned by supervision.

Qualifications

Experience:

Records Specialist I:

• Law enforcement clerical work experience desirable.

Records Specialist II:

• Three years of general office clerical work experience in law enforcement;

Education:

Records Specialist I/II:

• High school diploma or equivalent.

Licenses and Certificates:

Records Specialist I:

• Possession of, or ability to obtain within 6 months of hire, CLETS certification.
• Possess and maintain an appropriate, valid drivers license. Possession of a California drivers license is required upon appointment.

Records Specialist II:

• Possession of CLETS certification.
• Possess and maintain an appropriate, valid drivers license. Possession of a California drivers license is required upon appointment.

Special Requirements:

Essential functions and duties require the following physical abilities and work environment:

• Ability to work in a standard office environment; ability to travel to different sites and locations;
• Regularly required to talk or hear, sit, stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
• Occasionally required to climb or balance; and stoop, kneel, crouch or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Supplemental Information

IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS

Candidates must clearly demonstrate through their application material that they meet the minimum qualifications of the position. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicants skills, training, and experience for the position.

The employment application must be completed and submitted online. Applicants must list current and past work experience. Do not indicate "See Resume".

Proof of education such as but not limited to, university/college transcripts and degrees must be submitted online with your application. Applicants are responsible for attaching proof of education, certification, and/or license to each position for which they apply.

Please note, the City of Redlands' preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders.

The successful candidate will be required to undergo a reference/background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which may include a drug/alcohol screening depending upon job classification). The City of Redlands utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

For questions regarding this recruitment, please contact Julie Maher at jmaher@cityofredlands.org or Sophia Diaz at sdiaz@cityofredlands.org

Benefits associated with this position include:

• Medical Insurance - City pays premium of $800 up to $2,100 /mo for employees and eligible dependents, depending upon coverage level
• Dental Insurance - City pays monthly premium for employees and eligible dependents; 2 plans
• Vision Reimbursement - up to $300 per year
• Life Insurance - $25,000
• Accidental Death & Dismemberment - $25,000
• Deferred Compensation - $1560 per year
• Public Employees Retirement System (PERS)
• The City participates in Social Security
• Vacation Leave - 80 hours accrued in first year
• Sick Leave - 96 hours annually
• Clothing or Uniform allowance, depending upon position
• City contribution to a 401(a) plan $870 or $1560 per year depending upon assignment
• 14 Paid Holidays per year
• 2 Floating Holidays per year
• 20 hours of Additional Floating Holidays per calendar year
• Credit Union
• Employee Assistance Program
• Tuition Reimbursement Program - $5000 per fiscal year
• Education Incentive Pay - 3% for a Masters or Doctoral Degree
• Mobile Device Pay - $100 per month (for select positions)
• Shift Differential Pay - 5% (subject to the terms of the RCSEA MOU)
• Public Employees Retirement System (PERS) - 2% @ 55 for employees who are considered a "classic" member of Cal PERS or a current member of another California public retirement system who is hired on or after January 1, 2013;
• Public Employees Retirement System (PERS) - 2% @ 62 for an employee who becomes a "new" member of Cal PERS for the first time on or after January 1, 2013 (and who was not a member of another California public retirement system prior to that date.)

01

How many years of clerical work in law enforcement do you have?

• None
• 1 year
• 2 years
• 3 or more years

02

Do you currently possess, or have the ability to obtain within 6 months of hire, a California Law Enforcement Telecommunications System (CLETS) certification?

• Yes, currently possess
• No, but have the ability to obtain within 6 months of hire

03

Select your highest level of education.

• None
• High School or Equivalent
• Some College Coursework
• AS/AA (Associate Degree)
• BS/BA (Bachelors Degree)
• MA/MS (Masters Degree) or Higher

04

Were you referred by a current employee of the Redlands Police Department? If yes, please provide their name below (list only one name).

Required Question

Employer City of Redlands

Address 35 Cajon St

Redlands, California, 92373

Phone 909 798 7514

Website http://www.cityofredlands.org