Records Officer

Records Officer

Salary

$63,585.60 - $98,633.60 Annually

Location

Ames - 50010 - Story County, IA

Job Type

Full-time

Job Number

26-03510

Agency

645 Iowa Department of Transportation

Opening Date

06/29/2026

Closing Date

7/12/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Daniel Yeh - Daniel.Yeh@iowadot.us

• Description
• Benefits
• Questions

Job Description

The Iowa Department of Transportation (Iowa DOT) is recruiting a Management Analyst 3 to serve as the Records Officer. This is a high-profile position in the Office of the Director that serves oversees customer support, policies, procedures, and systems for records retention and records dissemination. The Records Officer oversees the fulfillment of records requests, works with internal staff to organize and respond to records topics, and coordinates systems and tools for records management. A successful candidate will know and understand records management principles for a large organization, will have a customer service focus, and will be skilled and experienced in process improvement.

Learn more about the department at https://iowadot.gov/about.

Iowa Department of Transportation's mission is Making Lives Better Through Transportation. The person selected for this position will demonstrate actions and behaviors guided by Iowa Department of Transportation's five CORE values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.

Location: This position is based in the Iowa DOT headquarters in Ames, Iowa, but will have the opportunity to work remotely for a portion of hours. The position may have occasional in-state travel and rare out-of-state travel.

Shift Requirements: This is a full-time, 40-hour per week position. The position will primarily work during core business hours of 8:00 AM - 4:30 PM, Monday through Friday, to maximize collaboration with staff and partners. Iowa DOT may authorize a flexible work schedule upon request.

As the Records Officer, your duties will include, but are not limited to the following:

• Oversee the DOT's compliance with public records laws.
• Establish and maintain the agency records retention schedules.
• Coordinate information technology services and systems related to records.
• Train staff and support DOT business units on records processes.
• Broadly support customers seeking access to DOT records.

As a State of Iowa employee, you will be eligible for the following benefits:

• Competitive pay and benefits package including health, dental, flexible spending, and life insurance
• Insurance benefits start the first month following 30 days of employment and costs can be reviewed here.
• Opportunities for professional growth and development.
• Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.
• Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match
• Optional 401A plan with employer contributions.
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).

We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website!

You have the freedom to flourish in Iowa - Apply now!

The Iowa Department of Transportation is an equal-opportunity employer. If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at: aa-eeo@iowadot.us

Reasonable accommodation such as interpreter, translator, written materials, modified equipment/devices, ADA access, etc. This does not include scheduling needs.

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations.
• All of the following (a and b):
• Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and
• A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

All of the following (a, b, and c):

• One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and
• A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and
• A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or a closely-related field equals one year of full-time experience.

Current, continuous experience in the state executive branch that includes six months of full-time work as a Management Analyst 2 or two and a half years as a Management Analyst 1.

For additional information, please click on this link to view the job description.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator. Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited college or university with a Bachelors degree in any field? IF YES - How many years do you have of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations?

• No experience in the identified areas
• Less than one year of experience in the identified areas
• One year to less than two years of experience in the identified areas
• Two years to less than three years of experience in the identified areas
• Three or more years of experience in the identified areas
• Not applicable

04

If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience as a Management Analyst 2 for the State of Iowa do you have?

• No Experience as a Management Analyst 2
• Less than 6 months
• 6 months or more

05

If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience as a Management Analyst 1 for the State of Iowa do you have?

• No Experience as a Management Analyst 1
• Less than 12 months of experience as a Management Analyst 1
• 12 months to less than 18 months of work experience as a Management Analyst 1
• 18 months to less than 24months of work experience as a Management Analyst 1
• 24 months to less than 30 months of work experience as a Management Analyst 1
• 30 months or more of work experience as a Management Analyst 1
• Not applicable - I am not a State Employee

06

Do you meet A and B: A. Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and B. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• Yes - I meet A and B
• I do not meet A and B

07

Do you meet A, B and C: A. One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations: and B. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and C. A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or closely related fields equals one year of full-time experience.

• I meet A, B and C
• I do not meet A, B and C

08

To best answer the following questions, focus on one specific situation/task in as much detail as possible and avoid generic responses. Working independently can present challenges. Tell us about a time you worked independently on a task or project. What challenges did you face and how did you overcome them?

09

Describe a time it was essential to help your team examine the routine and standardized way of doing things and potentially change the approach to improve a process or system. What strategies or techniques did you employ to ensure to encourage success?

10

Review the Iowa DOT on-line Open Records Request form and other links contained at https://ia.iowadot.gov/openrecords/. You do not need to access any other DOT or State of Iowa web pages, but you may at your own discretion. Using the information from this page and form, please respond to this sample customer e-mail. Your response will be evaluated based on providing accurate answers in a well-written and customer-focused response that is appropriate for e-mail. I live in Nebraska and recently bought a pickup truck from a dealer in Iowa, but I think I got ripped off and my local police said it would help them if I got DOT records about the dealer license. I saw your form online to get records. If I send in this records request about the dealer, how soon will you respond? Will I be charged for the request? And should I also use this form if I need an Iowa record about the vehicle I purchased? Thanks in advance for your help.

Required Question

Employer State of Iowa

Agency 645 Iowa Department of Transportation Address 800 Lincoln Way

Ames, Iowa, 50010

Website https://iowadot.gov/careers/