Records Office Support Specialist 2026-01829

Records Office Support Specialist 2026-01829

Salary

$21.36 Hourly

Location

Rawlins, WY

Job Type

Permanent Full-time

Job Number

2026-01829

Department

Department of Corrections

Division

Wyoming State Penitentiary

Opening Date

07/17/2026

Closing Date

8/7/2026 11:59 PM Mountain

FLSA

Non-Exempt

Job Classification

BAAS05

• Description
• Benefits
• Questions

Description and Functions

GENERAL DESCRIPTION:

Come Join The Wyoming Department of Corrections (WDOC)! The State of Wyoming offers a comprehensive benefits package including retirement, insurance, paid leave, and more.

The Wyoming State Penitentiary is seeking an Office Support Specialist I to assist in our Records department . This entry-level position provides vital support to the records office through meticulous data entry and file management. We are looking for a highly detail-oriented candidate who can multitask effectively, work independently with limited supervision, and communicate clearly. Exceptional data entry accuracy and a strong working knowledge of spreadsheets and customized software are required. The ideal applicant will also possess basic math skills and a strong commitment to organization. Please note: The successful candidate must be able to obtain certification from the Department of Criminal Investigation for the NCIC and Sex Offender registration systems

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Why Rawlins?

Rawlins offers the perfect blend of small-town charm and big adventure. Nestled in the heart of Carbon County, it's a community surrounded by wide-open spaces and outdoor recreation opportunities. Spend your weekends fishing for trout and walleye at Seminoe State Park, hitting the ATV trails, enjoying a round at the local golf course, or experiencing the excitement of local rodeos. Plus, Casper is just a short drive away for even more outdoor and cultural experiences.

And remember-Wyoming has no state income tax, meaning more of your paycheck stays with you!

Human Resource Contact: alisha.witt@wyo.gov or 307-262-1664

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

• Acts as a specialist in the assigned program area, performing the most complex technical duties, including legal secretary responsibilities.
• Resolves problems and makes recommendations for improvements.
• Conducts research, troubleshoots office systems or procedures for efficiency and accuracy; collects, organizes, and details writing the required documentation in answering queries.
• Coordinates and/or acts as a liaison between the agency or work unit and other agencies or departments.
• Maintains financial or other records; verifies statistical reports for accuracy and completeness and publishes statistical reports.
• Accurately maintains agency files and records; inputs data into databases.
• Prepares reports; verifies computer systems, databases, and coded data for accuracy.
• Responds verbally and/or in writing to requests for information.
• Screens and corrects documents for procedural compliance; evaluates the information for accuracy.
• Provides customer service to customers, clients, staff, and inmates; acts as a resource and explains rules and procedures to co-workers, customers, and/or inmates.
• Responsible for inventory assets.
• Performs administrative duties requiring considerable judgment.
• Resolves some light computer issues/concerns.
• Refers customers to appropriate supportive service agencies.
• Tracks information.
• Maintains and reviews case files to determine actions to be taken.
• Evaluates information for accuracy.
• Must be able to maintain thousands of base files and their accuracy.
• Assists in ordering and maintaining Social Security cards, birth certificates, and state ID.
• Examine, reconcile and verify inmate count sheets; store data electronically and create reports.
• Provide support to Records Manager and Records Clerks.
• Responsible for ensuring a safe and enjoyable workplace, including participation in initiatives designed to promote a positive work environment

Qualifications

PREFERENCES:

Preference will be given to those with data entry and filing experience and good communication skills with 2-4 years of progressive work experience in an office setting.

KNOWLEDGE:

• Knowledge of applicable federal, state, and local laws, codes, regulations and policies, technical processes, and procedures related to the department.
• Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing.
• Knowledge of the principles and practices of employee supervision, training, and evaluation.
• Knowledge of techniques for providing a high level of customer service.

MINIMUM QUALIFICATIONS:

Education:

Associates Degree (typically in Business)

Experience:

0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

OR

Education & Experience Substitution:

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
• Lifting/grasping up to 20 pounds on an occasional to regular basis, without assistance
• Walking on cement floors on an occasional to regular basis
• Walking up and down stairs on an occasional basis
• Stooping, bending, kneeling, and crouching on an occasional basis
• Reaching on a regular basis
• Typing/Repetitive motion on a frequent basis
• Talking/hearing on a frequent basis
• Seeing: the visual ability to perform an activity such as analyzing data and figures, viewing computer terminal, and extensive reading
• Pre-service training is required which includes Krav Maga defensive tactics.

NOTES:

• FLSA: Non-Exempt
• The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications.
• The Wyoming Department of Corrections is a Drug Free Workplace. All staff are subject to drug testing while employed by the WDOC.
• Successful Applicants for employment must pass a background/reference check and drug screen upon appointment.
• The Wyoming Department of Corrections is a Tobacco-Free Workplace and prohibits the taking, carrying, possessing, or introducing of smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds.
• The Wyoming Department of Corrections is in compliance with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, and harassment, and the elimination of prison rape.
• WDOC has a strict dress code policy to include standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.
• WDOC offers a competitive benefits package including medical, dental, life insurance, paid vacation and sick leave, paid holidays, tuition reimbursement program, Wyoming State Retirement and 457 Deferred Compensation Program, longevity pay, and opportunities for advancement.

Supplemental Information

Click here to view the State of Wyoming Classification and Pay Structure.

Click here to view the State of Wyoming Total Compensation Calculator.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!.

01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associates Degree
• Associates Degree and additional coursework
• Bachelors Degree
• Bachelors Degree and additional coursework
• Masters Degree
• Masters Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03

(BAAS05) How many years of relevant work experience or transferable skills do you have related to the job description?

• No relevant experience, but willing to learn.
• Less than two (2) years of relevant experience.
• Two (2) to less than four (4) years of relevant experience.
• Four (4) or more years of relevant experience.

04

(AA) Describe your relevant experience below.

05

Do you have a strong knowledge of Excel and Microsoft Word?

• Yes
• No

06

Do you have 2-4 years of progressive work experience in a clerical setting?

• Yes
• No

07

Do you have work experience in a correctional or secure setting?

• Yes
• No

08

(A1) Where did you hear about this opportunity?

• Government Jobs @ www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

09

(A1) If you selected Other, please tell us where you heard about this opportunity.

10

(A1) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for, if known. Please limit this response to only one employee. This employee may be eligible for a Referral Bonus.

11

(AA) VETERANS PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans preference disclosure.

• Yes
• No
• I am not a veteran

12

(AA) VETERANS PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veterans military service, and wish to claim veterans preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans preference status. By requesting veterans preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veterans Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

13

(A2) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

• Yes
• No

Required Question

Employer State of Wyoming

Address Human Resource Contact Information located in the

General Description Section

Statewide, Wyoming, 82002

Phone 307-777-7188

Website http://agency.governmentjobs.com/wyoming/default.cfm