Records Clerk, Registration and Records

Posting Details

Candidate(s) recommended for hire are subject to a criminal background check.

Position Information

Position Title Records Clerk, Registration and Records Announcement Summary

Fayetteville Technical Community College is seeking qualified applicants for a full-time Records Clerk position for the Student Records Services office. The ability to effectively perform varied clerical tasks in support of the Registrar's Office and Student Services, and to effectively provide this information to students and/or the general public is critical to experiencing success in this position. Expertise in the knowledge of College policies, procedures, rules, and regulations pertaining to records maintenance is essential to this position. Qualified candidates will possess excellent computer skills, demonstrate evidence of flexible work experiences and a willingness to change; be open-minded, fair, and possess the ability to see multiple perspectives; employee principles of superior customer service, and be willing to accept responsibility for professional and personal growth.

We offer a valuable benefits package that includes the following:

NC State Health Plan

NC State Retirement Plan

Paid Leave

Paid Holidays

Cafeteria Plan (IRS Code Section 125)

Educational Benefits

Longevity

TRICARE Supplement Benefits

Full-time employee benefits.

Duties

Essential Duties-Duties may include, but are not limited to, the following:

• Participate in student registration activities, both on and off-campus; provide information and assistance to students regarding the registration process, financial aid eligibility, forms, deadlines, and requirements.
• Participate in the researching of complex problems and discrepancies in records, transcripts, and course schedules.
• Prepare weekly, monthly, and term class enrollment and attendance reports.
• Explain College policies and procedures relating to the office to which it is assigned to College staff, students, and/or the general public.
• Review and evaluate completeness of files and records; request information as needed.
• Respond to difficult requests for information and act as liaison to other College departments and divisions.
• Perform special projects and assignments as needed.
• Compose and type routine office correspondence, memoranda, and statistical reports.
• Perform related duties as assigned.

Minimum Qualifications

High School Diploma including or supplemented by specialized clerical and office procedures course work; or equivalent with one year of general clerical experience. Communication, both oral and written, skills necessary. Proficiency in Microsoft Office (Access, Excel, PowerPoint, and Word).

Preferred Requirements

Associate's degree in Office Administration, Business Administration or Accounting.

Full or Part Time Full Time College Pay Scale Minimum starting salary $34,812 annually Number of Months 12 Employee Benefits

• Health, Vision, Dental Insurance
• Property and Casualty Insurance
• Retirement Benefits
• Paid Leave, Paid Holidays
• Cafeteria Plan (IRS Code Section 125)
• Cancer - Intensive Care or Critical Care
• Employee Assistance Program
• Flexible Spending
• TRICARE Supplement Benefits

Posting Number S63-26

Posting Detail Information

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

Close Date 06/23/2026 Open Until Filled No Special Instructions to Applicants

Screening of applications will begin immediately.

NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required.

" Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension."

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• FTCC Website

• Indeed

• NCCCS System Office

• HigherEdJobs

• Social Media

• Glassdoor

• Internal Email

• Word of Mouth

• USJoblink

• Other

• • Do you have at least one (1) year of general clerical or administrative support experience? If yes, please briefly describe your experience, including duties performed.

(Open Ended Question)

• • Do you have the typing and data entry skills necessary to perform the duties of a Records Clerk? If yes, please indicate your approximate typing speed (words per minute), if known.

(Open Ended Question)

• • Do you have experience maintaining, organizing, or processing records (electronic and/or paper)? If yes, please describe your experience.

(Open Ended Question)

• • What office software or database systems have you used? Please describe your level of proficiency.

(Open Ended Question)

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents

• Certification
• Unofficial Transcripts
• Unofficial Transcripts 2
• Unofficial Transcripts 3
• Unofficial Transcripts 4
• Other Documents
• Certification 2