Recording and Licensing Technician 3 - Licensing

Pierce County WA

Tacoma, WA

JOB DETAILS
SALARY
$33.27–$41.65 Per Hour
SKILLS
Auditing, Compensation and Benefits, Creative Services, Customer Service Evaluation, Customer Service Management, Customer Support/Service, Employee Benefits, Establish Priorities, Focus Groups, Health Maintenance, Healthcare, Interpret Regulations, Leadership, Legal Documents, License Management, Licensing, People Management, Problem Solving Skills, Regulations, Service Delivery, Team Player, Technical Support, Time Management, Training Program, Use Tax, eLearning
LOCATION
Tacoma, WA
POSTED
21 days ago

Recording and Licensing Technician 3 - Licensing

Salary

$33.27 - $41.65 Hourly

Location

Tacoma, WA

Job Type

Career Service - Full Time

Job Number

26-00576

Department

Auditor

Division

Auditor-Recording and Licensing

Opening Date

06/02/2026

Closing Date

6/16/2026 11:59 PM Pacific

  • Description
  • Benefits
  • Questions

Description

This position is in office and not remote.

Summary

Why Its a Great Opportunity:

The Pierce County Auditor's Office is seeking to fill a Recording and Licensing Technician 3 position in its Licensing Division. In this lead position, you will play a valuable role in ensuring the quality of customer service and employee engagement. Additionally, you will act as a liaison between management, front-line staff, and the public.

Why Its a Great Department:

The mission of the Pierce County Auditor's Office is to provide the tools and resources people need so they can turn around and impact their community. We conduct secure and trustworthy elections, we maintain the integrity and accessibility of public records, and we provide reliable licensing and passport services. We also provide administrative direction and support for the Pierce County Opioid Abatement Council. We are a team that promotes trust through positivity, change, innovation, and kindness.

  • Recording. The Recording Division receives, indexes, and records public documents such as deeds, maps, mortgage materials, easements, powers of attorney, liens, and military discharge papers. We process anywhere from 100,000 to 200,000 public documents each year, depending on market conditions. We collect excise tax payments on the sale of real property.
  • Licensing. The Licensing Division provides auto and boat title services such as tab renewals, trip permits, license plate replacement, and more. Want to get married in Pierce County? That's us. Need a pet license in unincorporated Pierce County? That's us, too. We manage licensing for certain businesses in unincorporated Pierce County, and we staff a full-time, full-service passport office.

Learn more about the Auditor's Office here.

How to be Successful in the Role:

We are looking for a passionate, collaborative, and creative service delivery technician. You will be a strategic thinker who is experienced in managing customer service delivery in all its forms: in-person, on the phone, over email, and through the mail. You will build rapport with your team and work closely with your supervisor(s) in the unit. You will also complete tasks efficiently in a busy environment, adapt quickly to different communication styles, acquire a broad understanding of office policies and processes, and meet required accuracy percentages and deadlines consistently.

Your Future in this Role:

This position is part of the Recording and Licensing Technician series. You will have the opportunity to plan, assign, organize, and direct work unit activities in a lead worker role. It offers a great foundation for future positions within the Auditors Office and throughout Pierce County. Pierce County is committed to your professional development through online learning options, and other training opportunities designed to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build a great career.

Core Daily Responsibilities

  • Perform lead functions such as setting priorities; distributing and checking work; devising and evaluating office procedures and implementing changes subject to approval of supervisor; providing technical assistance as needed; resolving minor work and personnel problems.
  • Ensure consistent interpretation of laws, rules, policies, and procedures.
  • Provide technical assistance to subordinates in answering questions and resolving problems related to processing legal documents.
  • Interpret the Revised Code of Washington (RCW) and the Washington Administrative Code (WAC) as they apply to the department's procedures and provide guidance on the regulations.
  • Handle the most complex transactions within the division.
  • Perform essential functions of Recording and Licensing Technician 1 and 2.

A classification description with a more detailed list of essential functions can be found here.

Minimum Qualifications

  • Additional education or experience which clearly indicates the ability to perform the essential functions of this position may substitute on a year for year basis.
  • Four years of clerical or customer service experience, that includes two years with cashiering experience and six months of lead experience.
  • Certified Vehicle Licensing Representative.
  • Please attach a current resume and cover letter with your application. Failure to include these will result in an incomplete application.

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

Supplemental Information

To be considered for this opportunity please:

  • Complete and submit an online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.gov/jobs.
  • If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
  • If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
  • Individuals needing accommodation in the application, testing process, or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.

This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the Countys needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.

At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?

We are unable to sponsor or take over sponsorship of an employment visa at this time.

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our Leadership Training Program, and a County Book Club.

We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Our benefits:

Vacation (Annual Leave)

After approximately six months, employees receive six days of vacation leave.

Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows:

Vacation Accruals:

During years 1-3, 12 Days

During years 4-7, 16 Days

During years 8-13, 20 Days

During years 14-18, 23 Days

During years 19, 24 Days

During years 20, 25 Days

During years 21, 26 Days

During years 22, 27 Days

During years 23, 28 Days

During years 24, 29 Days

During years 25 & thereafter, 30 Days

A maximum of 45 days may be carried from one year into the next.

Pro-Rated for Part-Time based on % of 1.0 FTE.

Military Leave:

Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.

Holidays:

Some full-time employees are entitled to eleven paid holidays as follows:

New Years Day - January 1

Martin Luther King, Jrs birthday - Third Monday in January

Presidents Day - Third Monday in February

Memorial Day - Last Monday in May

Juneteenth - June 19

Independence Day - July 4

Labor Day - First Monday in September

Veterans Day - November 11

Thanksgiving Day - Fourth Thursday in November & Friday after

Christmas Day - December 25

Personal Holidays:

Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.

Furlough:

Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.

Sick Leave:

Sick leave accrues on a bi-weekly basis, at the rate of one day per month.

Insurance Benefits:

Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the Pierce County Health Benefits website.

Retirement and Deferred Compensation:

Pierce County employees are members of the State of Washingtons Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security:

All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system.

ORCA Passport Program

Pierce County employees may participate in the Countys ORCA (One Regional Card for All) Passport program.

Your Pierce County issued ORCA card is loaded with an annual Passport pass. The pass automatically renews every year. The pass will provide you with free transportation on regularly scheduled service on several public transit systems.

Miscellaneous Benefits:

Please visit Pierce Countys Benefits website for more information.

Telework/Remote Options:

Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy here.

All employees are required to be WA State residents after 30 days of employment.

01

Are you a Certified Vehicle Licensing Representative through the Washington State Department of Licensing? If not, please indicate how many hours toward certification you have completed.

02

Have you attached a cover letter and resume? Failure to attach these will result in an incomplete application.

  • Yes
  • No

Required Question

Employer Pierce County

Address Pierce County Human Resources

1501 Market Street, Suite 410

Tacoma, Washington, 98402

Phone (253) 798-7480

For Sheriffs Office positions: 253-798-6250

Website http://www.piercecountywa.gov/jobs

About the Company

P

Pierce County WA