Reconditioning Production Manager
SUMMARY:
Is responsible for all vehicle reconditioning operations which include but not limited to, inventory receiving and control, zone/step maintenance, merchandising, vehicle inspection, sublet mechanical and cosmetic operations, final quality control, and photo processing. Controls the flow of vehicles through the reconditioning process by proper execution of key processes and adherence to standards. Drives measurable performance in the areas of staffing, costs, cycle time, quality and customer service.
ESSENTIAL DUTIES:
Ensures that all positions are properly staffed at all times to staffing targets
Achieves daily and weekly production targets
Partners with other departments as needed to collaborate on questions regarding vehicle standards and processes.
Conduct vehicle production and reconditioning training using our training methodology while maintaining daily production requirements
Train and mentor new and existing associates on production processes according to our standards
Conduct informal and formal observations of Associates to maintain standardization
Communicate expectations and provide verbal feedback to associates based on observations
Schedule and conduct daily production team meetings
Schedule and conduction weekly/monthly tactical and strategic meetings with senior store management
Lead and mentor associates through problem solving activities to maintain quality and meet production goals
Develop standardized work to support continuous improvement efforts
Operate production system using operating rules and manager standard work.
Complete Final Quality Inspections
Add additional support in the event of absenteeism, vacations, breaks, etc. to ensure work is being completed.
Ensure all equipment is maintained, repaired, and cleaned as required within assigned zone
Ensure proper inventory levels of all personal protective equipment, tools, and chemicals.
Responsible for workplace cleanliness and organization
Maintain and monitor visual tools to manage production
Maintain and monitor manager Daily Planning Systems
Track and report attendance, performance and behaviors of all Associates to supervisor and HR when applicable.
Provide outstanding customer service to both internal and external customers
SCHEDULE:
8-hour shift including weekends
2 days off/week
EXPERIENCE DESIRED:
Read, interpret and transcribe data in order to maintain accurate records.
Required to perform multiple duties in a high-energy, fast-paced environment
Lift objects that weigh as much as 50lbs
Speak and listen effectively in dealing with customers/associates, both in person and over the phone
WHAT WE OFFER:
Dental insurance
401(K)
Health insurance
Vision insurance
Paid Time Off
Paid Group Term Life Insurance
Paid Training to promote professional growth
Employee Assistance Program (EAP)
Supplemental Personal Accident Insurance