Job Title: Receptionist
Job Summary:
The Receptionist serves as the first point of contact for visitors, customers, and employees. This role is responsible for greeting guests, answering and directing phone calls, managing administrative tasks, and providing general office support to ensure efficient daily operations.
Essential Duties and Responsibilities:
- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and direct incoming phone calls.
- Respond to inquiries and provide accurate information to customers, visitors, and employees.
- Maintain the reception area and ensure it remains clean and organized.
- Receive, sort, and distribute mail, packages, and deliveries.
- Schedule appointments and maintain calendars as needed.
- Assist with filing, data entry, copying, scanning, and other administrative tasks.
- Maintain office supplies inventory and place orders when necessary.
- Support various departments with clerical duties and special projects.
- Follow company policies and maintain confidentiality of sensitive information.
- Other duties as assigned
Qualifications:
- High school diploma or equivalent required.
- Previous receptionist, customer service, or administrative experience preferred.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office (Word, Excel, Outlook) and basic office equipment.
- Excellent organizational and multitasking abilities.
- Professional appearance and demeanor.
- Ability to work independently and as part of a team.
Physical Requirements:
- Ability to sit, stand, and walk for extended periods.
- Ability to lift up to 15 pounds occasionally.
- Ability to use a computer, telephone, and other office equipment regularly.
Our Commitment to Diversity
We are an equal opportunity employer and value diversity in our team. We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.