Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Law Enforcement, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2019 after a 26-year career in law enforcement, bringing with me a deep commitment to service, integrity, and community protection. I hold a bachelor’s degree from Midwestern State University and a master’s degree from Sam Houston State University, and I’m a husband and father of two sons.
Outside the office, I love fishing and staying active in the community through several organizations. I’m a member of the Sugar Land Exchange Club, Vice President of Fort Bend Crime Stoppers, an officer with the Sugar Land Masonic Lodge 1141, and a board member of Behind the Badge Charities.
Our team now includes six talented members, and together we’ve grown into one of the top 10% producing agencies in the area. Our office is family-oriented, connected, and known for building strong relationships with one another and with our customers. We offer PTO, a health insurance stipend, access to a professional money manager, and a 401k to support long-term financial wellbeing. We’re fast-paced, growing quickly, and looking for someone who thrives in a supportive environment—someone who is dependable, personable, and excited to be part of a high-achieving team.
If you’re looking to join an agency that values service, teamwork, and growth, this could be the perfect place to build your career.
ROLE DESCRIPTION:
Thad Olive - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Thad Olive - State Farm Agent