Administrative Skills, Community Support, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2004 and is a close-knit team of four backed by over 36 years of experience with State Farm. Before becoming an agent, I worked in auto claims at the corporate level, which helped shape a strong understanding of how to best support our customers.
I’m a graduate of Rutgers University, married with two kids, and enjoy spending time outdoors and traveling.
We stay actively involved in the community, especially supporting youth-focused initiatives like back-to-school drives, holiday events, and career day programs.
For our team, we offer PTO, health, dental, and vision insurance, disability and life insurance, a 401(k), and a strong focus on work-life balance.
Our office culture is energetic, fun, and team-oriented. We enjoy working together and regularly have office outings to stay connected. We’re looking for someone who is people-focused, brings great energy, and thrives as part of a collaborative team.
ROLE DESCRIPTION:
Lisa Craddock - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Lisa Craddock - State Farm Agent