Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Disability Insurance, Health Insurance, Insurance, Interpersonal Skills, Life Insurance, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching
- Life Insurance
- Short-term disability insurance
- License Reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
About Us:
We’ve proudly served our community for the past 10 years, building a reputation for excellence and reliability. Our team is made up of 4 dedicated sales professionals and 2 outstanding service team members. Together, we’re committed to creating a supportive and collaborative environment where everyone can thrive. We believe in taking care of our team. Full-time employees are eligible for medical, dental, and vision benefits after 90 days. We also offer flexibility in your schedule to allow for a better work-life balance. We embrace a “work hard, play hard” mindset! With fun promotions, bonuses, and celebrations throughout the year, we ensure our team stays motivated and energized while enjoying the journey together.
ROLE DESCRIPTION:
Mark Pritchard - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Mark Pritchard - State Farm Agent