Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Health Plan, Insurance, Interpersonal Skills, Licensing, Life Insurance, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Track Customer Issues, Training/Teaching
LOCATION
Seattle, WA
POSTED
30+ days ago
Benefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY: I opened my agency in 2017, and today I have a tight-knit team of four. Before becoming an agent, I served as an Agent Aspirant, and agency ownership has been a natural fit for me—especially since State Farm runs in my family. My dad, my brother, and I are all State Farm agents. I graduated from the University of Washington, I’m a pilot, and I love to travel whenever I can.
I stay involved in my community, and I’m always looking for meaningful ways to support the people and organizations around us. Team members enjoy strong benefits, including a life insurance policy, health benefits, paid licensing, and a healthy work-life balance.
Our culture centers around the idea of “winning the day.” That means being intentional in everything we do—both inside the office and in life. Even though we’re a small team, the dynamic is incredibly strong. We understand each other, support one another, and make personal and professional growth a priority. I look for team members who are driven, thoughtful, coachable, and ready to help our team win together.
ROLE DESCRIPTION: Evan Silvers - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.
QUALIFICATIONS:
Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.