Receptionist - State Farm Agent Team Member

Donna Vaughn - State Farm Agent

San Antonio, TX

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JOB DETAILS

SKILLS

Administrative Skills, Cancer, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Detail Oriented, Hospital, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multitasking, Organizational Skills, Pediatrics, Reimbursement, Sales, Schedule Development, Track Customer Issues, Training/Teaching

LOCATION

San Antonio, TX

POSTED

30+ days ago

Benefits:

License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
Our agency opened in 2003 and is a small, close-knit team focused on maintaining strong relationships and delivering excellent customer service. Before becoming a State Farm agent, I spent five years as a team member, building a solid foundation in the business.

I’m a graduate of the University of Texas at San Antonio and take pride in both my work and community involvement. We stay actively involved by supporting organizations like Manning Children’s Hospital, pediatric brain cancer research, and groups such as Soaring Spirits International.

For our team, we offer PTO, paid holidays, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is supportive, independent, and customer-focused. We’re looking for someone who is a self-starter, engaged, and takes ownership of their work - someone who can help maintain and grow our existing book of business while delivering a high level of customer satisfaction.

ROLE DESCRIPTION:
Donna Vaughn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.

QUALIFICATIONS:

Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.

Receptionist - State Farm Agent Team Member

Donna Vaughn - State Farm Agent

San Antonio, TX

About the Company

Donna Vaughn - State Farm Agent

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