ABOUT OUR AGENCY: Our agency opened in 2018 and has grown to a strong team of six. We offer an IRA match and PTO, and we’re proud of the growth-focused culture that defines our office.
When bringing on new team members, I look for people who are organized, respectful, goal oriented, and have a strong sense of urgency — individuals who thrive in an environment that’s always looking to improve and move forward.
We’re also deeply involved in our community and take part in a variety of local events and partnerships. If you’re someone who values growth, teamwork, and making an impact, this could be the perfect place to build your career.
ROLE DESCRIPTION: Isabel Degollado - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.
QUALIFICATIONS:
Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.