Administrative Skills, Communication Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Microsoft Office, Multilingual, Multiple Sclerosis, Multitasking, Organizational Skills, Sales, Sales Prospecting, Schedule Development, Spanish Language, Team Lead/Manager, Team Player, Track Customer Issues, Training/Teaching
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2005 and currently lead a team of 12. Before becoming an agent with State Farm, I spent 20 years working as a medical doctor. I made the transition to have more time with my family while still being able to help people in a meaningful way - now by protecting their families and lifestyles through insurance.
Outside of the office, I enjoy staying active through long-distance bike rides, hiking, spinning classes, and practicing jiu-jitsu. I’m also passionate about giving back and regularly participate in 150-mile bike rides to help raise money for multiple sclerosis.
Our agency offers a friendly, family-style environment where everyone is supportive and willing to help one another succeed. We provide daily training through team meetings, a strong focus on work-life balance, and a 401(k) to support your long-term goals.
Our culture is built around positivity, teamwork, and growth. I’m looking for happy, friendly individuals who are looking to build a long-term career and be part of a supportive team environment. If you enjoy helping others, want to grow professionally, and value being part of a team that genuinely cares, this could be a great fit for you.
ROLE DESCRIPTION:
Franah Marino - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Responsibilities:
- Greet clients warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Provide excellent customer service and follow up on client needs.
- Support the team with various administrative tasks and projects.
Qualifications:
- Previous experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Bilingual Spanish preferred.
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Franah Marino - State Farm Agent