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Receptionist - State Farm Agent Team Member

Ruzaan Ogra - State Farm Agent

Newberry, FL

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JOB DETAILS
SKILLS
Administrative Skills, Banking Services, Computer Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Football, Health Insurance, Health Plan, Insurance, Interpersonal Skills, Leadership, Microsoft Office, Mortgage, Multilingual, Multitasking, Organizational Skills, Sales, Schedule Development, School Buildings, Team Player, Track Customer Issues, Training/Teaching
LOCATION
Newberry, FL
POSTED
30+ days ago
Benefits:
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2019 and has grown into a strong, close-knit team of 13. Before becoming a State Farm agent, I worked in banking and mortgages, bringing a strong financial background and customer-focused approach into the business.

I’m a graduate of the University of Florida, married with two children, and originally from India. I speak three languages and enjoy football and traveling, often taking international trips each year.

We are highly involved in the community through women’s leadership initiatives, Make-A-Wish, school board involvement, and projects like helping build a local school playground.

For our team, we offer PTO, health benefits, gym memberships, and a strong focus on personal and professional development, along with a commitment to work-life balance.

Our office culture is supportive, tenured, and team-oriented. We’re looking for someone who is coachable, driven, and motivated to succeed - someone who values teamwork and wants to grow as part of a collaborative, high-performing environment.

ROLE DESCRIPTION:
Ruzaan Ogra - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

About the Company

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Ruzaan Ogra - State Farm Agent