Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Sports, Team Player, Track Customer Issues, Training/Teaching
- License reimbursement
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2024 and is a growing team of four who are focused on building a strong, team-first culture. Before becoming an agent, I worked as a State Farm team member, which gave me valuable experience and helped shape the kind of office I wanted to create.
I have a Bachelor of Science degree and was a college athlete, so competition and teamwork have always been a big part of my life. I have two kids and stay heavily involved in sports activities, which keeps our family active and connected.
We offer generous PTO, paid holidays, a flexible holiday schedule, and multiple bonus incentives. Our team can earn additional paid time off through performance, and we run regular competitions for cash and time-off rewards. We also provide a $150 monthly executive bonus that can be used toward retirement, health, or however the team member chooses. Work-life balance and recognition are important to us.
Our culture is very team-oriented. We win together. Everyone helps everyone, and customers always come first. We’re looking for someone who wants to be part of a close-knit team and who is motivated by collective success. You have to want to do well—not just for yourself, but for the entire office. If you’re self-motivated, competitive, and committed to putting the team and customers first, this could be a great place to grow your career.
ROLE DESCRIPTION:
Jenny Roberts - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Jenny Roberts - State Farm Agent