Administrative Skills, Claims Management, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Resolve Customer Issues, Sales, Schedule Development, Team Building, Team Lead/Manager, Team Player, Track Customer Issues, Training/Teaching
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency has just opened and is currently building a strong foundation with a growing team of two. I’ve been with State Farm since 2008 and bring a deep understanding of the business, having previously served as a Claim Representative and later as a Claim Team Manager. This background has shaped the way I lead - focused on problem solving, customer care, and building a strong team culture from the start.
State Farm is truly part of my family story. I’m a third-generation State Farm employee, and I’m proud to continue that legacy. I’m also a husband and parent of two, and family is a big part of what drives the supportive environment we aim to create in our office.
For our team, we offer professional development opportunities, team-building events, participation in the Agent Aspirant program, a strong emphasis on work-life balance, and a hiring bonus.
Our office culture is collaborative, supportive, and growth-focused. As a new agency, we’re excited to build something special together. We’re looking for someone who is outgoing, competitive, self-motivated, and excited to be part of a team-oriented environment where everyone contributes to the agency’s success.
ROLE DESCRIPTION:
Marcus Bradley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Marcus Bradley - State Farm Agent