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Receptionist - State Farm Agent Team Member

Robert Dean - State Farm Agent

Milford, OH

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JOB DETAILS
SKILLS
Administrative Skills, Automotive Industry, Communication Skills, Computer Skills, Criminal Justice, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Farm Management, Insurance, Interpersonal Skills, Law Enforcement, Leadership, Microsoft Office, Multitasking, Organizational Skills, Police Training, Sales, Schedule Development, Sports, Team Lead/Manager, Track Customer Issues, Training/Teaching
LOCATION
Milford, OH
POSTED
30+ days ago
Benefits:
  • License Paid by Agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2023 after a career that spans law enforcement, automotive leadership, and ultimately State Farm. I spent 13 years as a police officer before transitioning into the auto industry, where I finished as a general manager for Hyundai. While working as a used car manager, State Farm initially recruited me, and five years later I reached back out, ready to make the shift into agency ownership. I wanted the opportunity to build my own business, create my own culture, and invest in people the same way I always had as a leader. Our team currently includes two members, and we’re focused on growing the right way.

I attended the University of Cincinnati for criminal justice before entering the police academy, and I’m married with three daughters who keep life busy and full. I’m a huge sports fan — especially when it comes to the Bengals — and I stay involved locally as a member of the chamber of commerce. We offer disability and life insurance benefits, licensing reimbursement, and a strong emphasis on work–life balance.
Our office culture centers around coaching, training, and mentorship. I’m looking for someone who is coachable, reliable, and all-in — someone with a strong hustle mentality who communicates well and wants to grow alongside a supportive, hands-on leader.

ROLE DESCRIPTION:
Robert Dean - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

About the Company

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Robert Dean - State Farm Agent