Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
With 25 years of experience in the insurance industry—and 10 of those with State Farm—I’ve built an agency grounded in expertise, heart, and a strong commitment to our community. Our close-knit team of three full-time professionals (plus myself) thrives in a collaborative environment where flexibility, growth, and fun go hand-in-hand. We offer perks like PTO, a health stipend, and coverage options for life and short-term disability, making sure our team is well taken care of.
If you're looking for a meaningful career in a supportive and energized environment, we’d love to meet you.
ROLE DESCRIPTION:
Heather Fried - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Heather Fried - State Farm Agent