Administrative Skills, Computer Skills, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Healthcare Reimbursement, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multitasking, Network Support, Organizational Skills, Reimbursement, Sales, Schedule Development, Track Customer Issues, Training/Teaching, Vision Plan
- License reimbursement
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT OUR AGENCY:
I opened my agency in 1992 and have proudly served our community as a State Farm agent for over 30 years. We’re a close-knit team of three, and we take a lot of pride in providing a consistent, reliable experience for every customer who trusts us with their insurance needs.
Giving back is important to us, and our team volunteers a couple times each year with the Arkansas Food Bank Network to support families in our community. For our team, we offer PTO, health, dental, and vision benefits, along with licensing reimbursement. Our office culture is centered around taking great care of people — we’re customer-focused, service-driven, and committed to doing things the right way.
If you’re someone who values strong customer service, enjoys helping others, and wants to be part of a stable, supportive team, we’d love to connect.
ROLE DESCRIPTION:
Andre Pendleton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Andre Pendleton - State Farm Agent