Administrative Skills, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Plan Meetings, Service Delivery, Training/Teaching
- Opportunity for advancement
- Paid time off
- Training & development
Sandra Goode-Long – State Farm Agent is a high-performing, client-focused insurance agency known for delivering exceptional service and building lasting relationships. We are seeking a polished, proactive professional to join our team as a Receptionist – State Farm Agent Team Member.
This role is ideal for someone who thrives in a fast-paced, people-centered environment and takes pride in creating a welcoming, organized, and efficient front office experience. If you are detail-oriented, highly personable, and motivated to grow within the insurance industry, this is an outstanding opportunity to become a key contributor on a successful team.
Key Responsibilities
- Deliver a warm, professional first impression by greeting clients in person and over the phone
- Coordinate appointments and manage daily office communications with precision
- Respond to incoming inquiries while maintaining accurate and up-to-date client records
- Provide exceptional customer service, including proactive follow-up to support client needs
- Assist the team with administrative tasks and special projects to keep operations running smoothly
Qualifications
- Prior experience in a receptionist, administrative, or customer-facing role
- Strong communication skills with a confident and professional presence
- Exceptional organizational abilities and the capacity to manage multiple priorities
- Comfortable engaging in client conversations, including identifying service opportunities
- Proficiency with Microsoft Office and familiarity with CRM systems
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Sandra Goode-Long - State Farm Agent