Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Plan, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Track Customer Issues
- Simple IRA with 3% company match
- Salary plus commission/bonus
- Annual salary increases, along with annual PTO increases
- Health benefits
- Wellness stipend
- Paid time off (vacation, personal/sick days, bereavement, maternity/paternity paid time)
- Additional bonuses throughout the year
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- License reimbursement
- Opportunity to enroll in Team Member Hall of Fame
- Includes $1000 bonus
- Weekend hotel stay & banquet dinner (with guest)
- Recognition plaque
ROLE DESCRIPTION:
Alicia Scott - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Alicia Scott - State Farm Agent