Receptionist - State Farm Agent Team Member

Brice Brown - State Farm Agent

Fort Lauderdale, FL

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JOB DETAILS

SKILLS

Administrative Skills, Cargo/Freight, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Health Insurance, Insurance, Interpersonal Skills, Microsoft Office, Multilingual, Multitasking, Organizational Skills, Sales, Sales Management, Schedule Development, Small Business, Spanish Language, Track Customer Issues, Training/Teaching

LOCATION

Fort Lauderdale, FL

POSTED

30+ days ago

Benefits:

401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
Brice opened his agency in 1988 and has since built a close-knit team of eight members who value strong relationships and consistent service. Before becoming an agency owner, he worked as a sales manager for Carolina Freight Corporation, but chose insurance because he wanted to own a small business and make a meaningful impact in his community. Brice is a 1982 graduate of Florida State University and has called Fort Lauderdale home since 1960. Family is at the center of his life — he enjoys spending time with his wife, four children, and eleven grandchildren. Giving back is also important to him, and the agency stays involved through the Rio Vista Community Church and Habitat for Humanity.

Team members are supported with a health and medical allowance after 90 days, a 401k, and PTO after one year of employment. This is an office built on experience, community connection, and long-term relationships — a great fit for someone who values stability, service, and being part of a team that truly feels like family.

ROLE DESCRIPTION:
Brice Brown - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

We are looking for individuals who are looking to start in an entry level role that will allow them room to grow past a receptionist role. We offer you the chance to train and learn about the front end of the office and decide on the path that would best fit your career goals. Whether it is sales or service, we will support your desire to advance in your career.

RESPONSIBILITIES:

Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.

QUALIFICATIONS:

Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.
Bilingual Spanish preferred.

Receptionist - State Farm Agent Team Member

Brice Brown - State Farm Agent

Fort Lauderdale, FL

About the Company

Brice Brown - State Farm Agent

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