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Receptionist - State Farm Agent Team Member

Shane Taylor - State Farm Agent

Encino, CA

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JOB DETAILS
SKILLS
Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Dental Insurance, Detail Oriented, Establish Priorities, Fitness, Health Insurance, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multitasking, Organizational Skills, President's Club, Reimbursement, Sales, Schedule Development, Service Delivery, Team Player, Telephone Skills, Track Customer Issues, Training/Teaching, Vision Plan
LOCATION
Encino, CA
POSTED
30+ days ago
Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Dental insurance
  • Vision insurance

Join Our Growing Agency Team – We're Hiring!

At Shane Taylor Insurance Agency, we’ve been proudly serving our community since 2018, combining 20 years of industry experience to deliver exceptional service and trusted advice. Our commitment to excellence has earned us many awards (president club, chairman circle, honor club to name a few), reflecting our dedication to quality and consistency.

About Us:
Our team consists of four passionate professionals who collectively bring over 18 years of insurance expertise. We believe in fostering a friendly, laidback, yet driven work environment where everyone works hard and plays hard. Our culture is built on mutual respect, teamwork, and a true sense of family — we answer phones with a smile and prioritize old-school customer service.

What We Offer:
  • Competitive salary and full benefits package including health, dental, and vision insurance
  • 401(k) with company match
  • Licensing support with bonuses to encourage your professional growth
  • A supportive team atmosphere where your development and success matter
Who We’re Looking For:
We seek motivated individuals who are eager to grow within the insurance industry and share our values of integrity, commitment, and customer-first service. Whether you’re an experienced agent or looking to make the transition, if you thrive in a collaborative environment and want to be part of a team that truly cares, we want to hear from you.

A Bit About Me:
I’ve been an agent for 8 years. Previously worked at Paramount Pictures Studios. Outside of work, I love health and Fitness, and I bring that same passion and dedication to how we operate our agency.

If you’re ready to join a team that values both your personal and professional development and offers a vibrant, supportive culture, apply today!

ROLE DESCRIPTION:
Shane Taylor - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

About the Company

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Shane Taylor - State Farm Agent