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Receptionist - State Farm Agent Team Member

Jordan Escobar - State Farm Agent

El Paso, TX

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JOB DETAILS
SKILLS
Administrative Skills, Coaching, Communication Skills, Computer Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Financial Services, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multilingual, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Spanish Language, Track Customer Issues, Training/Teaching
LOCATION
El Paso, TX
POSTED
30+ days ago
Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2024 and is a growing team of two with strong momentum and opportunity ahead. Before becoming a State Farm agent, I worked at Charles Schwab, bringing a financial services background and customer-focused approach into the business. I attended New Mexico State University and enjoy staying connected to the local community through events and outreach. Giving back and building relationships locally is something we value as a team.


For our team, we offer PTO, paid holidays, reimbursement for licensing costs, and a strong focus on work-life balance. We’re also flexible when it comes to personal needs - if something comes up, we work together to make it work.


What sets our agency apart is how we operate - always putting the customer’s best interests first. We offer a full range of products, including investment options, and take pride in creating a thoughtful and personalized customer experience. From sending handwritten thank-you cards to recognizing referrals, we go the extra mile to build lasting relationships. Internally, we keep things fun and engaging with quarterly outings, monthly bonuses, and a team that genuinely supports and celebrates each other’s wins.


Our office culture is flexible, energetic, and growth-focused. We believe in consistent coaching, ongoing training, and creating real opportunities for advancement. We’re looking for someone with strong communication skills who is coachable, competitive, and goal-oriented. 

ROLE DESCRIPTION:
Jordan Escobar - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Bilingual Spanish preferred.

About the Company

J

Jordan Escobar - State Farm Agent

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