Administrative Skills, Community Support, Computer Skills, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Track Customer Issues, Training/Teaching, Vision Plan
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
- Dental insurance
- Vision insurance
ABOUT OUR AGENCY:
We’re in our 23rd year serving the Davidson community and proudly support customers across North Carolina, South Carolina, and Tennessee. Our team of 11 dedicated professionals is focused on delivering a world-class customer experience and truly caring for the people we serve.
We treat our team members like family and provide the training, systems, and support needed to build a successful career in our agency. There are real opportunities for advancement, and we take pride in helping our team grow both professionally and personally.
For our team, we offer a full benefits package that includes medical, vision, and dental coverage, life insurance, a 401(k) match, and bonus opportunities. If you’re looking for a supportive, growth-oriented environment where you can build a long-term career, this could be the right place for you.
ROLE DESCRIPTION:
Roger O'Connell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Roger O'Connell - State Farm Agent