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Receptionist - State Farm Agent Team Member

Rich Yacyshyn - State Farm Agent

Concord, NH

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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Farm Management, Health Insurance, Health Plan, Healthcare Reimbursement, Homeless Services, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Secondary School, Team Player, Territory Management, Track Customer Issues, Training/Teaching
LOCATION
Concord, NH
POSTED
30+ days ago
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency has proudly served the community since 1996 and is led by an experienced agent who previously worked as a Territory Manager with State Farm. With a small, close-knit team of two plus the agent, we offer a welcoming, family-oriented environment where relationships, communication, and teamwork truly matter. Outside of work, family is a central priority - Rich is married with three kids and is a graduate of New York University.

Giving back is an important part of who we are. Our agency supports local Little League programs, homeless outreach efforts, and high school initiatives, staying actively connected to the community we serve.

For our team, we offer life and disability insurance, health benefits, a Simple IRA, PTO, licensing reimbursement, free coffee, and regular team lunches. Our office culture is friendly, supportive, and collaborative, and we’re looking for personable team members with strong communication skills who enjoy working closely with others and being part of a small, family-style team.

ROLE DESCRIPTION:
Rich Yacyshyn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

About the Company

R

Rich Yacyshyn - State Farm Agent

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