Administrative Skills, Computer Skills, Cook Dishes, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Track Customer Issues, Training/Teaching
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
With more than 10 years of serving our community, our office has grown into a close-knit team that truly feels like family. We currently have three full-time and two part-time team members who bring energy, collaboration, and genuine care to our work every day.
I’m a graduate of the University of South Carolina with a degree in Business, and I’ve built this agency around service, integrity, and connection. We enjoy creating an environment where people feel supported and valued—from offering drinks, snacks, and a full coffee bar to celebrating small traditions that bring us together. One of our favorites is Thankful Thursday, where we rotate preparing a meal and share lunch as a team.
We also provide the opportunity to participate in a retirement plan, giving our team the chance to grow both personally and professionally. If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
Shannon Rikard - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Shannon Rikard - State Farm Agent