Receptionist - State Farm Agent Team Member

David Smyer - State Farm Agent

Charleston, WV

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JOB DETAILS

SKILLS

Administrative Skills, Car Rentals, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Reimbursement, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching

LOCATION

Charleston, WV

POSTED

30+ days ago

Benefits:

Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked for Enterprise Rent-A-Car, where I built a strong foundation in customer service, teamwork, and performance-driven environments.

I attended Fairmont State University and am a proud parent of five kids. Outside of the agency, I also own a dog kenneling and grooming business, which keeps life busy and fun.

For our team, we offer PTO, a Simple IRA, and health benefits. When team goals are met, we also enjoy extended holiday time off, giving everyone a chance to recharge and spend more time with family.

Our office culture is very relaxed and supportive, but we still focus on doing great work for our customers. We’re looking for someone who listens well, builds strong rapport with customers, is coachable, and takes action. If you’re looking for a laid-back environment where you can grow and be part of a small, supportive team, this could be a great fit.

ROLE DESCRIPTION:
David Smyer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.

QUALIFICATIONS:

Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.

Receptionist - State Farm Agent Team Member

David Smyer - State Farm Agent

Charleston, WV

About the Company

David Smyer - State Farm Agent

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