Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Event Management, Funding, Health Insurance, Insurance, Interpersonal Skills, Licensing, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Track Customer Issues, Training/Teaching
- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2011 and has grown into a team of 13 across two offices. I started my career as a State Farm team member and have been with the company since college, which gave me a strong foundation and a clear vision for building a supportive, high-performing team.
We stay active in the community by sponsoring local events and supporting organizations throughout the area. Being involved locally is something I truly enjoy and believe is an important part of running an agency.
Our team enjoys ongoing training, coaching for professional development, snacks and coffee, team-building events, fun competitions, and opportunities to earn extra PTO. We also offer annual bonuses and commissions, a 401(k), and health benefits.
Our culture is collaborative, adaptable, and family-oriented across both offices. We have a great team that supports each other and works together toward shared goals. We’re looking for someone who is a quick learner, adaptable, and ready to be part of a supportive, team-focused environment where you can grow and make an impact.
ROLE DESCRIPTION:
Nicole Williams - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Nicole Williams - State Farm Agent