Receptionist - State Farm Agent Team Member

Phil Champion - State Farm Agent

Belmont, NC

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JOB DETAILS

SKILLS

Administrative Skills, Computer Skills, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Loans, Microsoft Office, Mortgage Lending, Multitasking, Organizational Skills, Real Estate Sales, Sales, Schedule Development, Track Customer Issues, Training/Teaching

LOCATION

Belmont, NC

POSTED

30+ days ago

Benefits:

Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
Our agency opened in 2013 and is a strong team of eight focused on growth, performance, and delivering a great customer experience. Before becoming a State Farm agent, I worked as a mortgage loan officer, bringing a strong financial background into the business.

I’m a graduate of UNC Charlotte, married, and have a dog named Ozzie. I’m also a big fan of the Carolina Panthers and Charlotte FC. We stay highly involved in the community through the Chamber of Commerce, the Realtors Association, and by supporting organizations like Catherine’s House.

For our team, we offer a Simple IRA, health benefits, a hiring bonus, annual team travel, quarterly team events, and a strong focus on work-life balance.

Our office culture is high-energy, optimistic, and growth-focused. We’re a close-knit team looking for someone who brings a positive attitude and is motivated to improve and grow - someone who wants to build a career while being part of a supportive, driven environment.

ROLE DESCRIPTION:
Phil Champion - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers needs.
Support the team with various administrative tasks and projects.

QUALIFICATIONS:

Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.

Receptionist - State Farm Agent Team Member

Phil Champion - State Farm Agent

Belmont, NC

About the Company

Phil Champion - State Farm Agent

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