Administrative Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Finance, Health Insurance, Insurance, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Team Building, Team Player, Track Customer Issues, Training/Teaching
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency has been proudly serving our community since December 2011 and has grown to a team of 14 members across two office locations. We’re built on a family-oriented culture where people support one another, work hard, and genuinely enjoy being part of the team.
I’m a graduate of Towson University with a degree in Finance, and that background shapes how we approach both client service and team development. We believe in building long-term careers, not just filling roles.
For our team, we offer health insurance benefits, life insurance benefits, and retirement options, along with a supportive environment that values balance, stability, and growth. If you’re looking for a place where teamwork matters and people are treated like family, this is a great place to build your career.
ROLE DESCRIPTION:
Matt Gardner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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Matt Gardner - State Farm Agent