Receptionist

Salary Range: $17.34 - $19.47 per hour 

Pay within this range is based on experience and education

DEI Values Statement:

Mary Cariola Center recognized that a high performing organization is one that cultivates a culture where everyone feels like they belong. Through continued dialogue, education, a policy development, we are committed to integrating Diversity, Equity, Access and Inclusion into all aspects of our work. As an agency found on principles of inclusion, Mary Cariola Center fosters an environment where all are welcome, and our differences are respected and valued.

ESSENTIAL DUTIES AND RESPONSIBILITIES

General Professionalism:

• Demonstrates sensitivity and cultural diversity of others.
• Displays personal behavior and standards that align with our Agency values when working with students, parents, and Agency personnel.
• Aligns all actions and behaviors with the Agency’s DEI values statement and beliefs.
• Models and promotes awareness and understanding of various cultures, backgrounds, experiences, orientations, and religion.
• Fully engages in essential responsibilities of the position, necessary training, and required meetings.
• Maintains confidentiality.
• Follows and implements all Agency policies, procedures and/or processes.
• Follows school safety plans including the use of secure doors, issuing visitor badges, and verifying identification documents.
• Uses effective communication skills when addressing students, staff, parents, and the community including but not limited to appropriate vocabulary in both written and oral form.
• Participates in professional development activities.
• Displays the highest ethical and professional behavior and standards when working with students, parents, stakeholders, and Agency personnel.
• Provides safe, attractive, organized, functional, healthy, and clean work environments for staff and students.

  Position Duties and Responsibilities

• Creates a positive environment by welcoming visitors in person or on the telephone in a responsive and appropriate manner while also accurately performing job tasks.
• Answers a multi-line phone system, directs calls to the appropriate party, and/or takes messages.
• Answers emergency calls for nursing, behavior team, and/or supervisor support. Responds calmly and quickly to dispatch teams to the correct location.
• Uses the intercom, phone system, email, and intra-school direct connect (walkie talkie) phones to provide information to the appropriate party.
• Follows the school safety plan protocols and visitor management system to maintain safety, connect visitors to the appropriate Mary Cariola personnel, and ensure students are released only to the proper person.
• Collects, enters, and disseminates student and staff attendance information to the appropriate person, database, or email distribution group.
• Participates in meetings and professional development activities as directed by the supervisor.
• Performs other administrative assistant, clerical, or computer tasks as assigned by the Superintendent or School Principal.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The person must be detail-oriented, able to multi-task, prioritize department needs, be highly organized, be flexible, and maintain a high level of confidentiality.  To perform this job successfully, this individual must be proficient in computer skills and written and verbal communication skills.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

KEY TRAITS

• Perform emergency response duties as assigned.
• Ability to quickly learn, absorb, process, and apply information.
• Strong listening and oral communication skills.
• Sound academic skills—reading, writing, typing, and computation.
• Adaptability, creative thinking, and problem solving.
• Openness to change.
• Ability to self-manage time to complete tasks.
• Effective in and with groups; interpersonal, negotiation, and teamwork skills.

EDUCATION and/or EXPERIENCE

Applicants must be able to demonstrate they have achieved a Local/Regents High School diploma or Equivalency Diploma issued by a local school district or State Education Department. This achievement will be verified directly with the issuing entity. Previous experience or specialized training in computers, demonstrating competence with word processing, excel, and email applications, preferred. A minimum of two (2) years of related experience and/or training, or equivalent combination of education and experience.

Priority given to candidates with previous experience working with people with disabilities.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, safety rules, operating and maintenance instructions, procedures manuals, and memos. Ability to write simple correspondence and routine reports. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving several concrete variables in standardized situations.

 PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; talk and hear.  The employee frequently is required to reach with hands and arms. The employee is frequently required to stand, walk, sit, stoop, or kneel. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 50 pounds, and occasionally move up to 100 pounds.  Specific vision abilities required by this job include close vision, and distance vision.