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Receptionist (Bilingual English/Spanish Speaking)

DD & Associates

Hempstead, New York

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JOB DETAILS
SALARY
$18–$22
SKILLS
Administrative Skills, Calendar Management, Call Volume, Communication Skills, Customer Relations, Data Entry, Demographics, Detail Oriented, English Language, Healthcare, Interpersonal Skills, Maintain Compliance, Medical Assistance, Medical Office, Medical Office Administration, Medical Records, Medical Treatment, Medicine, Multilingual, Multitasking, Office Management, Operations, Organizational Skills, Patient Admissions, Patient Care, Physician Assistant, Plan Meetings, Prepare Correspondence, Presentation/Verbal Skills, Privacy Regulations, Record Keeping, Spanish Language, Standards of Care, Team Player, Telephone Skills, Time Management, Writing Skills
LOCATION
Hempstead, New York
POSTED
30+ days ago
We are seeking a highly professional, detail-oriented, and client focused bilingual English/Spanish speaking Receptionist with experience in a medical office setting. This individual will serve as the first point of contact for patients and plays a vital role in creating a welcoming, organized, and efficient front-office environment that reflects the highest standards of patient care.

The ideal candidate thrives in a fast-paced healthcare environment and demonstrates an understanding of medical scheduling, patient intake procedures, and daily administrative workflows. This role requires the ability to manage multiple responsibilities simultaneously while maintaining accuracy, professionalism, and a calm, patient-centered demeanor. The Receptionist will support both patients and clinical staff while ensuring seamless front desk operations and an exceptional overall patient experience.

Key Responsibilities:
  • Greet patients and visitors in a warm, courteous, and professional manner.
  • Manage incoming calls, demonstrating excellent phone etiquette and communication skills.
  • Schedule, confirm, and coordinate patient appointments while maintaining accurate calendars.
  • Perform patient intake, including verifying and updating demographic and insurance information.
  • Maintain accurate patient records and ensure all data entry is completed with a high level of precision.
  • Ensure compliance with confidentiality and privacy regulations at all times.
  • Maintain a clean, organized, and professional office area.
  • Coordinate with physicians, medical assistants, and administrative staff to ensure smooth daily operations.
  • Handle general administrative duties including filing, scanning, document preparation, and correspondence as well as assist with basic office management tasks as needed.

Qualifications:
  • Prior experience in a medical office or healthcare setting recommended (training will be provided).
  • Bilingual in Spanish and English (required).
  • Knowledge of medical scheduling, patient intake, and front desk operations.
  • Experience handling multi-line phone systems and high call volumes.
  • Excellent organizational, multitasking, and time management skills.
  • Strong interpersonal, verbal, and written communication skills.
  • High level of professionalism, reliability, and attention to detail.
  • Ability to work both independently and collaboratively in a team-oriented environment.
  • Demonstrated ability to handle sensitive information with discretion and confidentiality.

Join our team and become part of a professional, patient-focused environment where your skills and dedication to exceptional service will make a meaningful impact every day.

About the Company

D

DD & Associates