Receptionist

• Greet and assist visitors, ensuring a welcoming and professional experience.
• Manage the front desk and maintain a positive first impression for all guests and callers.
• Answer, screen, and accurately route incoming telephone calls to the appropriate departments and staff members.
• Monitor and manage shared inboxes, calendars, and communication channels.
• Coordinate visitor check-in procedures and meeting room logistics.
• Provide administrative support including data entry, document preparation, filing, and correspondence.
• Assist with scheduling and calendar management as needed.
• Utilize Microsoft Teams, Outlook, Word, and Excel to support daily office operations.
• Respond to inquiries and resolve issues professionally while escalating concerns when appropriate.
• Support office staff with special projects and administrative tasks as assigned.
• Maintain confidentiality and professionalism in all interactions.

• Previous receptionist, front desk, concierge, or customer-facing administrative experience required.
• Strong proficiency with Microsoft Office Suite, particularly Teams, Outlook, Word, and Excel.
• Demonstrated ability to screen, prioritize, and direct incoming calls efficiently.
• Excellent verbal and written communication skills.
• Outstanding customer service and interpersonal skills.
• Strong problem-solving abilities with a proactive, solutions-oriented mindset.
• Ability to work independently while contributing positively to a team environment.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Comfortable learning new technologies and navigating office systems.

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This job is In-Person.

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.