Receptionist Administrative Assistant

Milton CAT is seeking an experienced Receptionist to work out of our Tonawanda, NY location. The Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, as well as performing additional clerical duties. Candidates must be organized, able to multi-task and have strong oral and written communication skills.

Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you’re looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs!  We offer excellent benefits and supply you with the tools you need to maximize your potential.

Pay Rate:  Minimum starting wage of $20.00 to $21.00/hour depending on experience. 

Benefits include:

• Paid Time Off + 8 company paid holidays
• Medical, Dental and Vision insurance options for Employee and Family
• Disability & Life Insurance Packages
• Competitive Retirement Plan
• Tuition Reimbursement – available to FT employees with 1 year+ of service
• Additional supplemental offerings and discount programs
• Employee Referral Program

• Greet all customers and answer incoming calls in a polite and timely fashion.
• Answer inquiries about Milton CAT.
• Process cash and credit card payments and returns.
• Perform Cash reconciliation and communicate with Finance department.
• Create sales orders for miscellaneous parts and novelties.
• Order and maintain inventory of branch office supplies.
• Maintain accurate inventory levels of CAT merchandise and apparel.
• Work on various projects and tasks for multiple departments as needed.
• Maintain invoicing and purchase order system for vendor payments.
• Perform related duties as assigned to deliver exceptional customer experience.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

• High school diploma or (GED) equivalent, with college or trade school preferred.
• Previous experience as a receptionist/administrative assistant desired.
• Proficient in the use of a computer and related software (Word, Excel, Etc.).
• Strong written and verbal communication skills.
• Strong problem-solving skills and be detail orientated with a high level of accuracy.
• Ability to perform duties with a sense of urgency, exceeding customer expectations.
• Ability to work with minimal supervision.
• Excellent organizational skills.
• Ability to work in a dynamic fast paced environment.

This job description is not intended to be all-inclusive.  Your supervisor may request and assign similar duties. 

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered.  You must apply online. A background check and drug test are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.  Milton CAT is a Drug-Free workplace.