Customer Satisfaction, Customer Support/Service, High Tech Industry, Microsoft Product Family, Needs Assessment, Operations, Point of Sale (POS) Systems, Quality Metrics, Retail Management, Shipping/Receiving, Warehousing
This position will be responsible for managing our receiving/warehouse department. This position will effectively manage the receiving department to ensure the success of daily operations as well as the strategic goals of the Company.
REQUIREMENTS
- Previous receiving/warehouse management experience.
- Knowledge of principles and processes for providing superior customer service. This includes needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Basic knowledge of Microsoft computer programs, company email and their capabilities.
- Ability to work with Point of Sales system (POS) and its capabilities.
- Ability to adapt to the fast-paced dynamic environment of the industry and be flexible and open to new ideas.
PHYSICAL DEMANDS
Prolonged standing, walking, bending, lifting, and climbing at various heights may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.