Real Time Crime Center Analyst

Real Time Crime Center Analyst

Salary

$66,496.75 - $111,405.25 Annually

Location

810 Union Street, Norfolk, VA

Job Type

Permanent Full-time

Job Number

14205

Department

Police

Division

Police - Civilian

Opening Date

06/25/2026

Closing Date

7/6/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

The Norfolk Police Department is committed to representing one of the most diverse cities in the region. Norfolk is home to over 244,000 residents including an array of social, economic, and ethnic groups. It is the Norfolk Police Department's mission to recruit, attract, and maintain a diverse work agency that will represent our city, citizens, and the communities we serve.

Real Time Crime Analyst performs duties and tasks in support of law enforcement activities in the Investigative Bureau of the Police Department. Assists officers and investigators with criminal research needs. Accesses servers and storage media to locate specific video footage for investigators and officers. Testifying in court when necessary. Answering phone calls for a variety of informational or technical issues and questions. Maintaining daily, weekly, or monthly operational reports. Duties will vary based on given assignment and will require day, evening, and night shift work

• The departmental hiring rate for this position is $66,496.75 annually*

Essential Functions

Essential functions include, but are not limited to:

• Monitoring, operating, and interpreting multiple integrated computer and software systems that combine live camera feeds, computer aided dispatch and the police radio system. Uploading video to evidence repositories and creating supplemental incident reports.
• Identify activity or behavior which necessitates a police response, such as criminal activity in progress, crowd

monitoring, and traffic accidents/congestion.

• Observing calls for service in progress to provide additional information to responding units; monitoring the duties of officers to direct additional resources as needed. Maintain awareness of police units and calls for service to track evolving situations, identify possible suspects (e.g., locating suspect vehicles and/or fleeing suspects), and relay information when on-scene personnel are unable to do so.
• Perform technology-based investigative work in real-time to support communications, dispatch of calls for service and the response to those calls by public safety units. Collects relevant information and make timely decisions central to police responses while working in a multifaceted technology driven environment.
• Monitors camera systems and license plate readers relating to in progress situations and communicate with police resources utilizing police radios, phones, and the computer aided dispatch system.
• Review archived camera feeds, license plate data and other digital evidence to assist detectives in solving crimes.
• Other duties as assigned.

Education/Experience

Work requires knowledge necessary to understand basic operations, technical, or office processes. Knowledge is normally acquired through two years of college resulting in an Associates degree or equivalent.

Retired police officer or considerable work in a law enforcement agency. Or at least two years of experience in the Public Safety fields of Police and/or Fire-Rescue, or an equivalent combination of education and experience.

The preferred candidate will have experience and or some knowledge of the following:

• Criminal theory and practice, police department organizational structure, reporting systems and protocols.
• Policies, procedures, and organization functions of the City of Norfolk to include the police department.
• Geographic and socioeconomic layout of the City of Norfolk.
• Word processing and linking software.
• Standard practices, materials, techniques, and equipment associated with criminal activity.

Additional Information & Requirements

Work Location - 810 Union Street, Suite 808, Norfolk, Virginia 23510

Work Hours - 7 days a week, rotating 10-hour shift, 0700-1700/1500-0100/1700-0300 (subject to change)

Valid Drivers License

U.S. Citizen (born or naturalized)

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

This position requires United States (U.S) citizenship (born or naturalized). Please select one of the following:

• I am a U.S. Citizen (born or naturalized)
• I am not a U.S. Citizen

03

Do you possess a current and valid Drivers License?

• Yes
• No

04

Please select the option that best reflects your level of education.

• Less than High School
• High School diploma or equivalency
• Some College
• Vocational/Technical School
• Associates Degree
• Bachelors Degree or higher

05

Are you a retired Police Officer? (Employment information must be included on the application to be considered.)

• Yes
• No

06

How many years of experience do you have working in the Public Safety fields within Police and/or Fire-Rescue?

• i have no experience
• I have less than 2 years of experience
• I have 2-4 years of experience
• I have 4-8 years of experience
• i have 8-12 years of experience
• I have more than 12 years of experience

07

Please briefly explain your work experience in Public Safety. (Employment information must be included on your application to be considered). If you do not have any experience, please indicate by typing N/A.

08

Please indicate your skill level in camera system monitoring to include security cameras, CCTVs, business security cameras, and surveillance cameras.

• I do not have any experience with monitoring security cameras, CCTVs business security cameras, or surveillance cameras
• I have a beginner level of experience monitoring security cameras, CCTVs, business security cameras, or surveillance cameras and require further training
• I have a proficient level of monitoring security cameras, CCTVs, business security cameras, or surveillance cameras and can assist others with the monitoring cameras
• I have an advanced level of experience monitoring security cameras, CCTVs, business security cameras, or surveillance cameras and can train others on how to monitor cameras

09

Please indicate your experience in security management, including storing and retrieving video files or using a two-way police radio and computers.

• I do not have any experience in security management, storing and retrieving video files, or using two-way radio and computers
• I have a beginner level of experience in security management, storing and retrieving video files, or using two-way radio and computers and require further training
• I have a proficient level of experience in security management, storing and retrieving video files, or using two-way radio and computers and can assist others
• I have an advanced level of experience in security management, storing and retrieving video files, or using two-way radio and computers and can train others

10

Please indicate your experience in comparing and/or judge the readily observable, functional, structural, or compositional characteristic (whether like or divergent from obvious standards) of data, people, or things.

• I do not have any experience in comparing and/or judging the readily observable, functional, structural, or compositional characteristics (whether like or divergent from obvious standards) of data, people, or things
• I have a beginner level of experience in comparing and/or judging the readily observable, functional, structural, or compositional characteristics (whether like or divergent from obvious standards) of data, people, or things and require further training
• I have a proficient level of experience in comparing and/or judging the readily observable, functional, structural, or compositional characteristics (whether like or divergent from obvious standards) of data, people, or things and can assist others
• I have an advanced level of experience in comparing and/or judging the readily observable, functional, structural, or compositional characteristics (whether like or divergent from obvious standards) of data, people, or things and can train others

11

Please provide an explanation for any periods of unemployment that are 30 days or longer. Indicate by typing N/A, if you have not experience any periods of unemployment.

12

Are you able to work various rotating shifts to include weekends, holidays, and special events?

• Yes
• No

13

In the event of a declared emergency in the City of Norfolk. Individuals in this position are required to work and may be called on the perform duties as required to provided for the safety and care of the citizens of the community. Are you able to meet this requirement?

• Yes
• No

14

The minimum annual salary for this position is $66,496.75. I acknowledge that I understand the minimum salary for this position.

• Yes
• No

15

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

16

If you were referred for this position by a current City of Norfolk employee, please provide the employees name, department, and job title. If not, please indicate by typing N/A.

17

A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

• I have been convicted of a felony
• I have been convicted of a misdemeanor
• I have been convicted of a felony and a misdemeanor
• I have not been convicted of a felony or a misdemeanor

18

If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.

19

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question

Employer City of Norfolk