DESCRIPTION Highly motivated individual who demonstrates a positive, outgoing, and influential personality when providing world-class member services to ensure that members expectations are exceeded during every interaction. The ideal candidate will maximize every opportunity to advertise e-services and increase membership along with promoting consumer and real estate loans via telecommunication and email.DUTIES AND RESPONSIBILTIES Process Consumer residential real estate loans, such as Home Equity LOC’s & Easy Street Mortgages. Working closely with Consumer Underwriting and the Home Equity Coordinator to accurately document the important details of the loan. Review appraisals, consumer credit reports, flood certifications, title/stub searches & documentation received. Make detailed comments and present findings to Consumer Underwriting.Processes all consumer and real estate loan-closing documents, which include affidavits and payoffs.Once loan is approved, prepare commitment package.Utilize skills, knowledge and experience to best meet member needs to communicate, document and make recommendations.Maintain knowledge of credit union products and services.Organize and prioritize responsibilities as they relate to job functions.All other duties that may be assigned.REQUIREMENTSThree to five years of similar or related experience in Real Estate Loan Processing.Strong organizational skills.Ability to work with members and staff tactfully and professionally, both in person and on the phone.Have general computer knowledge Excel and Word in order to create documents, letters, spreadsheets and templates. Interpersonal skills and ability to communicate clearly while handling multiple priorities.WORK SCHEDULE: Monday - Friday. 8:15am - 5:00pm, Rotating Saturdays WORK LOCATION: Fully On-Site
Minimum Salary: 20.00
Maximum Salary: 20.50
Salary Unit: YearlyF
First New York Federal Credit Union