The RDA Business Office Manager 1 provides oversight and coordination of all dental operations including supervising clerical staff in patient registrations, scheduling appointments, collections, and medical records and also supervising clinical personnel in patient care, patient flow and equipment maintenance.
May supervise any combination of the following positions; Team Clerk, Registration Clerk, Consumer Relations Specialist, Dental Assistant I/II, Registered Dental Assistant I/II.
Reports to: Clinic Administrator and Dental Director
Supervises: May supervise any combination of the following positions: Team Clerk I/II, Registration Clerk, Consumer Relations Specialist, Dental Assistant I/II, Registered Dental Assistant
Qualifications:
1.Minimum Associate degree with previous business office experience. Bachelor's degree is desirable. (Two years of related office experience may be substituted for one year of college.) Must have a Registered Dental Assistant (RDA) license with Sealant Certification.
2.High School diploma or General Educational Development (GED) certificate equivalency.
3.Three years' progressive responsibility in health care, with two years' experience direct supervision.
4.A working knowledge of RVS, ADA, and Denti-Cal coding. Proficient in knowledge of Medi-Cal, Access Dental, Safeguard and insurance billing and collections.
5.Thorough working knowledge of business English, spelling, punctuation, and contemporary general office practices and procedures
6.A working knowledge of Medi-Cal, Medicare and other state insurance billing and collections.
7.Fluency in English (speak, read and write) with a thorough working knowledge of business English, spelling, punctuation.
8.Fluency in Spanish (speak, translate, read and write) is required.
9.Math skills sufficient to prepare routine spreadsheets, calculate/balance invoices/expense reports, calculate income for patient eligibility purposes and similar.
10.Excellent leadership skills.
Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Northeast Valley Health Corporation was incorporated in 1971 by a group of San Fernando Valley civic leaders who envisioned establishing a healthcare system that catered to the medical needs of the local community. They opened San Fernando Health Center in 1973 and celebrated its dedication with the late U.S. Senator Ted. Kennedy.
The mission of Northeast Valley Health Corporation is to provide quality, safe and comprehensive healthcare to the medically underserved residents of Los Angeles County, particularly in the San Fernando and Santa Clarita Valleys, in a manner that is sensitive to the economic, social, cultural and linguistic needs of the community.
Today, NEVHC has grown to 14 health centers in the San Fernando and Santa Clarita valleys and continue to serve the uninsured and the medically underserved patients with limited financial resources. Nearly 70,000 patients receive medical, dental and behavioral health care at our health centers every year.
NEVHC, one of the nation’s largest community health centers, is a nonprofit Joint Commission accredited Federally Qualified Health Center (FQHC).