Rate Analyst

Location:

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

As a member of the Rates and Distribution team, a Rates and Distribution Analyst is responsible for analyzing market trends and strategizing rental pricing for multiple markets across the U.S. and Canada. They will act as the operations and distribution expert to support our field teams as they serve more families. This role is responsible for building and maintaining consultative relationships with field leadership by providing frequent Completed Staff Work.

This is a fully onsite position located at our corporate campus in Phoenix, AZ.

Key Responsibilities:

• Develop and implement pricing strategies to maximize transactions and revenue across our truck and trailer rental services. Analyze market trends, competitive landscape, and customer preferences to determine optimal pricing structures and promotional offers.

• Optimize local distribution networks by working closely with regional teams to uncover opportunities in their marketing plan. Identify opportunities for consolidation, route optimization, and process improvement to enhance customer satisfaction and increase transactions and gross.

• Drive cross-functional collaboration to identify and implement organization wide, productivity enhancing techniques to improve field team efficiency.

• Set one-way and local rates to maximize the utilization of all rental products.

• Communicate with regional marketing offices to identify unproductive equipment and help develop plans to redistribute and avoid future pileups.

• Evaluate and report historical data to provide upper management with essential insights for sound business decisions.

• Forecast demand for U-Haul products and proactively track outcomes and close the feedback loop on field operations.

Skills and Qualifications:

• Data Translation: Ability to interpret complex data sets and develop actionable insights. Proficiency in Excel (e.g. Pivot Tables) is required to perform ad-hoc analysis on raw data exports.

• Strategic Reporting: Experience using Power BI or similar dashboarding tools to monitor KPIs. This role focuses on data-driven decision-making rather than report building or database architecture.

• Analytical Curiosity: Comfort using No-SQL/GUI-based query tools to retrieve information. You should be a "super-user" who can navigate internal systems to find the "why" behind the numbers.

• Communication: Excellent oral and written skills with the ability to synthesize complex data into a headline-driven narrative that is scannable and tailored for executive decision-making.

• Office & Travel: Ability to work in the Phoenix office 5 days a week with occasional travel.

• Experience & Education: A degree in Marketing, Analytics, or a related field is a plus. U-Haul experience is a bonus. 

U‑Haul Offers:

• Medical insurance

• Prescription drug plans

• Dental & Vision plan with hearing care discounts

• Onsite medical clinic for team members and eligible family members

• New indoor fitness gym (Midtown Phoenix campus)

• Get Fit Gym Reimbursement Program

• Registered Dietitian Program

• WeightWatchers®

• CVS Virtual Care

• U‑Haul Kids Program

• 24‑Hour Nurse Line

• Wellness Program (Healthier You initiatives & challenges)

• Mindset App Reimbursement

• Pet Insurance & Wellness plans

• Career stability

• Opportunities for advancement

• Valuable on‑the‑job training

• Tuition Reimbursement Program

• Free online courses for personal and professional development at U‑Haul University®

• 401(k) Savings Plan

• Employee Stock Ownership Plan (ESOP)

• Company‑paid life insurance

• Voluntary life insurance options

• Short-Term and Long‑Term Disability

• Critical Illness, Accident & Hospital Indemnity plans

• Business & business travel insurance

• MetLaw Legal Program

• MetLife Auto & Home Insurance

• LifeLock Identity Theft Protection

• Dave Ramsey’s SmartDollar® Financial Wellness Program

• U‑Haul Federal Credit Union

• Paid holidays, vacation, and sick time

• You Matter Employee Assistance Program (EAP)

• Discounts on cell phone plans, hotels, computers, vehicles & more

• Community involvement & volunteer opportunities

• U‑Haul Mothers Program (Paid maternity leave)

#LI-MM1

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.  The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.   

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.