Are you passionate about cutting‑edge wireless technology and thrive in high‑pressure environments? We are seeking a skilled Operations Engineer to join a dynamic team focused on remote network surveillance and troubleshooting for a nationwide 5G RAN deployment. This is an on‑site role supporting Tier II diagnostics, outage restoration, and mentoring Tier I NOC technicians.Key Responsibilities:Provide on‑site operational support for 5G Core, RAN, and Transport systems.Lead Tier II troubleshooting and outage restoration efforts.Monitor alarms, track events, and escalate faults as needed.Collaborate with internal teams and vendors to resolve network issues.Document incidents and corrective actions in ticketing systems.Support deployment of new 5G sites and fronthaul transport.Conduct site health checks and maintenance activities.Analyze network faults using vendor tools and probes.Contribute to process improvements and automation initiatives.Provide incident reviews and root cause analysis to leadership.Qualifications:Must be located in or willing to relocate to the Atlanta Market.OSHA 10 Certified and RF Awareness required.Samsung Wireless 5G Deployment Certification highly preferred.Minimum 2 years of experience in Transport troubleshooting (Backhaul/Fronthaul).Strong understanding of 5G RAN architecture and ORAN functions.Experience with CIQ, network diagrams, call flows, and deployment MOPs.Ability to work cross‑functionally and manage high‑stress situations.Familiarity with ticket tracking systems and network monitoring tools.Excellent communication and documentation skills.Preferred Certifications:First Aid/CPRCPI CertifiedThis role offers the opportunity to work on the forefront of wireless innovation, contribute to national infrastructure, and grow within a collaborative engineering environment.#J-18808-Ljbffr
As one of the industry’s leading business process outsourcing providers today, GC Services offers a wide array of accounts receivable solutions and customer care solutions to both public and private sector organizations. Our partnerships include clients from numerous industries including the automotive, banking and financial services, cable and satellite, consumer goods/computer manufacturing and electronics, retail, telecommunications, utility, mortgage, student loans, and various governmental sectors. Such diverse experience allows us to deliver best-in-class solutions to our clients with highly skilled management and staff.
GC Services' unique and distinguishing factors include our financial strength, industry longevity, and tenured executive leadership. GC Services is a financially stable organization, with earnings growth and no long-term debt. We have maintained continuity of ownership since our inception in 1957, with no ownership changes.