R&M Process Specialist
Are you passionate about process improvement and resolving operational challenges in a dynamic environment?
Do you enjoy working with systems, analyzing problems, and ensuring smooth remanufacturing processes?
Partnering with the Best
As an R&M Process Specialist, you will support complaint investigation and resolution within the remanufacturing process. You will contribute to operational efficiency by utilizing SAP systems, analyzing issues, and ensuring adherence to established procedures and standards.
Fueling Your Passion
In this role, you will develop your expertise by working on process-related complaints, supporting SAP-based remanufacturing activities, and ensuring data accuracy. You will collaborate with cross-functional teams to maintain quality, efficiency, and continuous improvement in operations.
As an R&M Process Specialist, you will be responsible for:
Investigating and resolving process-related complaints within remanufacturing operations
Supporting SAP remanufacturing processes while ensuring accuracy and compliance
Reviewing and interpreting technical drawings to support issue resolution
Maintaining and updating process documentation and system records
Communicating effectively with stakeholders to ensure timely complaint closure
Supporting continuous improvement initiatives to reduce recurring issues
Utilizing standard computer systems and tools for tracking and reporting
To Be Successful in This Role, You Will:
Have a high school diploma or equivalent
Possess basic knowledge or experience with SAP systems (preferably in remanufacturing)
Demonstrate a general understanding of technical drawings
Have strong written and verbal communication skills
Be proficient in basic computer applications
Show strong attention to detail and problem-solving abilities
Be able to work both independently and collaboratively within a team
Work in a Way That Works for You
This role may require flexibility in working hours based on business and operational needs.
Shift Timing: Monday–Friday, 4:00 PM – 1:00 AM CST, with an on-call rotation every third weekend (Saturday & Sunday, 8:00 AM – 5:00 PM)
Working with Us
Our people are at the heart of our success. We foster a collaborative and inclusive environment that values quality, process excellence, and effective complaint resolution.
Working for You
We offer a competitive compensation and benefits package designed to support your growth and well-being, which may include:
Career development and training programs
Medical and wellness benefits
Financial and retirement programs
Additional voluntary benefits
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: R&M Process Spec I